This is an Indefinite Delivery Contract (IDC) awarded by the Health Resources and Services Administration (HRSA), a civilian federal agency, to Customer Value Partners, LLC, a technology and consulting services firm headquartered in Fairfax, Virginia. The contract has a ceiling value of $185,000,000 and a period of performance through September 24, 2025.
The purpose of this contract is to provide the services necessary to ensure the Organ Procurement and Transplantation Network (OPTN) and the Board of Directors (BOD) can effectively carry out all mandated functions, including the operation and enhancement of the OPTN. This includes governance, operations, and enhancement of the OPTN and BOD to support HRSA's Modernization Initiative, which aims to strengthen accountability and transparency in the OPTN. The contract was awarded as a multiple award vehicle without any set-asides. Customer Value Partners is one of the prime contractors on this IDC, which allows the agency to issue task orders for a range of IT, healthcare consulting, and program management services over the life of the contract.
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