Personnel emergency notification system (PENS) software and support services
Active Indefinite Delivery Contract Awarded Last action
- Contract number
- 70RDAD23D00000008
- Awardee
-
Four Points Technology, L.L.C. UEI H1KHJPJH9R51
- Awarding agency
-
Office of Procurement Operations
Department of Homeland Security
- Task orders
- 28 $26,758,776 obligated
Award facts
- Opportunity
-
- 70RDAD23R000000015 Solicitation number
- Combined order value
-
- $26,770,996 Current, with exercised options
- $49,644,114 Potential, with all options
- Last date to order 44% complete
- IDV ceiling 17% used
- $160,000,000.00
- Award type
- Single award
- Who can order
- Only the awarding agency
- Contracting staff
- Funding agency
- Chief Security Officer Department of Homeland Security
- NAICS code
- 541519 Other Computer Related Services
- Set-aside
- Total Small Business
- Competition
- Full and Open Competition after exclusion of sources · 5 offers Negotiated Proposal / Quote
- Pricing
- Order Dependent (IDV only)
Award details come from SAM.gov/FPDS.
About this IDV
The Chief Security Officer awarded an indefinite-delivery contract to Four Points Technology, L.L.C., a Service-Disabled Veteran-Owned Small Business, on September 29, 2023, for Personnel Emergency Notification System (PENS) software and support services with a contract ceiling of $160 million and ultimate completion date of September 29, 2030. This is a single-award, Total Small Business set-aside IDIQ.
Place of performance spans multiple federal facilities, including Springfield, Virginia; Chantilly, Virginia; Herndon, Virginia; Washington, DC; Camp Springs, Maryland; Kearneysville, West Virginia; Orlando, Florida; Williston, Vermont; and other subordinate locations as required by ordering agencies within the Department of Homeland Security and its component organizations.
The IDIQ supports procurement of PENS software licensing, implementation, emergency notification and crisis management platform modules, user licenses, and ongoing technical support services enabling DHS and subordinate agencies to conduct personnel alerting and emergency communications. The solicitation requested end-to-end emergency notification systems unifying text, call, email, SMS, and mobile smart app communication channels for emergency response coordination.
Base performance runs from September 29, 2023, through September 29, 2030, with an option period included in the ultimate completion date.
Since award, ordering activity under this IDIQ has been substantial and distributed across DHS component agencies. Task orders issued include: U.S. Citizenship and Immigration Services (USCIS) Office of Security and Integrity ($9.5 million, through January 2030); U.S. Coast Guard ($12.1 million, through December 2030); Department of Homeland Security Science and Technology Directorate ($60,900, through May 2027); USCIS ($2.85 million for BlackBerry Athoc, through December 2026); Immigration and Customs Enforcement ($4.08 million for BlackBerry Athoc software, through February 2029); Cybersecurity and Infrastructure Security Agency ($1.5 million, through September 2029); Federal Law Enforcement Training Center ($760,791 for PENS user licenses, through September 2030); and orders to Chief Security Officer, Transportation Security Administration, U.S. Customs and Border Protection, and Federal Emergency Management Agency. Orders span firm fixed-price structures ranging from approximately $50,000 to $12.1 million, with performance locations distributed across agency headquarters and operational facilities nationwide.
Task orders
Show all 28
Transactions
| Action | Obligated | Date |
|---|---|---|
| Exercise an Option | $0 | |
| Change Order | $0 | |
| Exercise an Option | $0 | |
| Change Order | $0 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $0 | |
| Original award | $0 |
Quick answers
Who was awarded contract 70RDAD23D00000008?
70RDAD23D00000008 was awarded to Four Points Technology, L.L.C. by Office of Procurement Operations (Department of Homeland Security) on September 29, 2023.
How much is contract 70RDAD23D00000008 worth?
Orders under 70RDAD23D00000008 have obligated $26,758,776. Their combined current value, with exercised options, is $26,770,996. Their combined potential value, with all options, is $49,644,114. 70RDAD23D00000008's own ceiling is $160,000,000.
How many orders have been placed under contract 70RDAD23D00000008?
28 orders have been placed under 70RDAD23D00000008, the latest on September 28, 2026.
Which agency awarded contract 70RDAD23D00000008?
Office of Procurement Operations (Department of Homeland Security) awarded 70RDAD23D00000008, with funding from Chief Security Officer (Department of Homeland Security).
Who can order from contract 70RDAD23D00000008?
70RDAD23D00000008 is a single award indefinite delivery contract. Only the awarding agency can place orders on it.
Was contract 70RDAD23D00000008 competed?
The extent of competition for 70RDAD23D00000008 was full and open competition after exclusion of sources. The government received 5 offers. It was set aside: Total Small Business.
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