Customized (prescription) hearing aid devices and repair services. GSA best in class category for: simple wireless remotes, wireless systems, hearing aid earmolds, and hearing aid repairs to meet…
Active Indefinite Delivery Contract Awarded Last action
- Contract number
- 36C79125D0007
- Awardee
-
Sonova USA Inc. UEI N5VSMWF4G7K7
- Awarding agency
-
Veterans Integrated Service Network 19
Veterans Health Administration, Department of Veterans Affairs
- Task orders
- 22 $191,625,551 obligated
Award facts
- Opportunity
-
- 6515--Sonova - Customized (Prescription) Hearing Aid Devices & Repair Services - Sole Source Pre-Solicitation · 36C79125Q0004 · Posted Nov 27, 2024
- Combined order value
- $191,625,551 Current and potential, with all options
- Last date to order 30% complete
- IDV ceiling 5% used
- $4,000,000,000.00
- Award type
- Single award
- Contracting staff
- NAICS code
- 334510 Electromedical and Electrotherapeutic Apparatus Manufacturing
- Set-aside
- No set-aside
- Competition
- Not Competed · 1 offer Only One Source
- Pricing
- Firm Fixed Price
- Legislative mandates
-
- Employment Eligibility Verification (E-Verify) FAR subpart 22.18
Award details come from SAM.gov/FPDS.
About this IDV
Veterans Integrated Service Network 19 (VISN 19) awarded an Indefinite Delivery Contract to Sonova USA Inc. on May 1, 2025, for customized prescription hearing aid devices and repair services, with a $4 billion ceiling and a completion date of April 30, 2030. This is a single-award contract procured as a sole-source acquisition under FAR 6.302-1, with no small business set-aside.
The VA determined that only five manufacturers maintain 100 percent of the U.S. market share for customized prescription hearing aids meeting Trade Agreements Act and FDA compliance requirements, establishing the basis for sole-source procurement. The contract covers multiple Phonak product lines—Virto, Naida, Audeo, Roger, and CROS systems—along with hearing aid earmolds, wireless remotes, and repair services to meet the needs of U.S. military, veterans, and Indian Health Service (IHS) beneficiaries.
Place of performance is Aurora, Illinois. Work is performed nationwide to support the National Hearing Aid Program serving veteran and Department of Defense beneficiary populations across the VA enterprise.
The originating solicitation, posted November 27, 2024, sought national clinical availability of hearing aids, standardized pricing, and compliant ordering processes across the VA system. Over-the-counter hearing aids are excluded; only clinician-prescribed devices qualify. The contract is classified under NAICS 334510 (electromedical and electrotherapeutic apparatus manufacturing).
Recent delivery order activity issued under this IDIQ spans May through January 2026, with monthly orders ranging from $24.9 million to $27.2 million under firm fixed-price terms. Orders are issued to support ongoing veteran hearing healthcare delivery. Notable orders include a $26.6 million delivery order (May 1–31, 2025), a $26.9 million order (August 1–31, 2025), a $27.2 million order (October 1–31, 2025), a $26.9 million order (November 1–30, 2025), a $1.66 million order (December 1–31, 2025), and a $2.66 million order (January 1–31, 2026).
Sonova USA Inc. is a subsidiary of Switzerland-based Sonova Holding AG, classified as a large business. The company also holds concurrent delivery orders under IHS Blanket Purchase Agreements and single-award IDIQs at Indian Health Service locations nationwide, supporting tribal health facilities and audiology departments.
Description
Customized (prescription) hearing aid devices and repair services. GSA best in class category for: simple wireless remotes, wireless systems, hearing aid earmolds, and hearing aid repairs to meet the needs of U.S. Military, veterans, and IHS.
Task orders
Show all 22
Transactions
| Action | Obligated | Date |
|---|---|---|
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Original award | $0 |
Quick answers
Who was awarded contract 36C79125D0007?
36C79125D0007 was awarded to Sonova USA Inc. by Veterans Integrated Service Network 19 (Veterans Health Administration) on May 1, 2025.
How much is contract 36C79125D0007 worth?
Orders under 36C79125D0007 have obligated $191,625,551. 36C79125D0007's own ceiling is $4,000,000,000.
How many orders have been placed under contract 36C79125D0007?
22 orders have been placed under 36C79125D0007, the latest on May 19, 2026.
Who can order from contract 36C79125D0007?
36C79125D0007 is a single award indefinite delivery contract.
Was contract 36C79125D0007 competed?
The extent of competition for 36C79125D0007 was not competed. The government received 1 offer.
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