Hearing aid repair and accessories IDIQ contract

Ended Indefinite Delivery Contract Awarded Last action

Contract number
36C79118D0018
Awardee
Awarding agency
Task orders
74 $51,141,849 obligated

Award facts

Opportunity
Combined order value
$51,166,849 Current and potential, with all options
Last date to order 100% complete
IDV ceiling 27% used
$190,000,000.00
Award type
Multiple award
Who can order
Only the awarding agency
Set-aside
No set-aside
Competition
Full and Open Competition · 8 offers Negotiated Proposal / Quote
Pricing
Firm Fixed Price
Legislative mandates

Award details come from SAM.gov/FPDS.

About this IDV

Veterans Integrated Service Network 19 awarded an indefinite delivery contract to GN Hearing Care Corporation for hearing aid repair and accessories on August 1, 2018, with a $190 million ceiling, no set-aside, and multiple-award status, expiring November 30, 2023.

The contract procures customized prescription hearing aids, wireless accessories, earmolds, and comprehensive repair services to support the hearing healthcare needs of veterans and active-duty military personnel through VA medical centers and subordinate facilities. Place of performance is Minneapolis, Minnesota.

Delivery orders issued under this IDIQ span from 2019 through April 2025, with task orders drawn from Veterans Integrated Service Network 19 and the Indian Health Service. VISN 19 orders include monthly EXPRESS REPORT data calls for hearing aid repairs (HAR PAT) and hearing aid accessories (HAA) commodities, typically issued on a firm fixed-price basis with ceiling values ranging from approximately $240,000 to $2.7 million per monthly order. Recent VISN 19 delivery orders include a $523,755.40 order issued November 1, 2023, and a $660,967.52 order issued October 1, 2023, both for hearing aid procurement and repair services in Minneapolis. Indian Health Service delivery orders for hearing aid repair services have been issued to facilities in Chinle, Arizona; Claremore, Oklahoma; Clinton, Oklahoma; Pawnee, Oklahoma; and Wewoka, Oklahoma, with ceiling values ranging from $130 to $35,499.30. GN Hearing Care Corporation performed all reported work without subcontractor engagement across invoiced labor spanning multiple fiscal years, with derived government-paid hourly rates ranging from approximately $69 to $188 per hour depending on the order period.

Task orders

Task order Ordering agency Obligated Awarded
CSU-FY-2025 - audiology supplies - GN hearing care corporation 75H71025F80126 Indian Health Service $32,562
FY24 cchcf audiology inter-agency agreement (IAA) -- GN hearing $50K 75H71024F80054 Indian Health Service $35,499
Hearing aid repair task order for claremore 75H71124F80029 Indian Health Service $780
Express report: FY24 NOV HAR & HAA data 36C79124K0167 Veterans Integrated Service Network 19 (VHA) $523,755
Hearing aid repair task order for clinton 75H71124F80012 Indian Health Service $5,000
Hearing aid repair task order for pawnee 75H71124F80003 Indian Health Service $10,000
Express report: FY24 OCT HAR & HAA data 36C79124K0163 Veterans Integrated Service Network 19 (VHA) $660,968
Express report: FY23 sept HAR PAT 2512 actions $292,027.96 & HAA data 118 actions $748,437.52 36C79123K0372 Veterans Integrated Service Network 19 (VHA) $1,040,465
Express report: FY23 AUG HAR PAT data 3005 actions $341,797.50 & HAA data 125 actions $451,416.25. 36C79123K0348 Veterans Integrated Service Network 19 (VHA) $793,214
Express report: FY23 july HAR PAT data 2849 actions $289,363.06 & HAA data 161 actions $617,835.68 36C79123K0293 Veterans Integrated Service Network 19 (VHA) $907,199
Express report: FY23 june HAR PAT data 2849 actions $325,074.00 & HAA data 125 actions $426,847.50 36C79123K0278 Veterans Integrated Service Network 19 (VHA) $751,922
Express report: FY23 may HAR PAT data 3584 actions $412,541.48 & HAA data 120 actions $260,113.40 36C79123K0265 Veterans Integrated Service Network 19 (VHA) $672,655
Express report: FY23 (APR) HAR PAT data 3231 actions $380,366.58 & HAA data 129 actions $434,648.10 36C79123K0241 Veterans Integrated Service Network 19 (VHA) $815,015
Express report: FY23 (MAR) HAR PAT data 3721 actions $434,037.98 & HAA data 163 actions $538,370.38 36C79123K0221 Veterans Integrated Service Network 19 (VHA) $972,408
Express report: FY23 (FEB) HAR PAT data 3346 actions $388,443.32& HAA data 110 actions $392,654.33 36C79123K0214 Veterans Integrated Service Network 19 (VHA) $781,098
Express report: FY23 (JAN) HAR PAT data 3477 actions, $401,016.12 & HAA data 47 actions, $96,968.25 36C79123K0116 Veterans Integrated Service Network 19 (VHA) $497,984
Express report: FY23 (DEC) hearing aids repairs (HAR) PAT 3292 actions $382,951.70& accessories (HAA) 125 actions… 36C79123K0109 Veterans Integrated Service Network 19 (VHA) $936,024
Express report: FY23 NOV HAR PAT data 3680 actions, $425,541.48 & HAA data 106 actions, $259,881.85. 36C79123K0058 Veterans Integrated Service Network 19 (VHA) $685,423
Express report: FY23 october HAR PAT data 3366 actions, $395,030.54 and HAA data 122 actions, $574,855.60 36C79123K0034 Veterans Integrated Service Network 19 (VHA) $969,886
Express report: FY22 Q4 HAR PAT data $1,354,087.50, 11627 actions and HAA commodities data $1,178,901.65, 311 actions 36C79122K0305 Veterans Integrated Service Network 19 (VHA) $2,532,989
Express report: FY22 Q3 HAR PAT data 10465 actions $1,218,327.04 and HAA commodities data 396 actions $1,478,716.20 36C79122K0190 Veterans Integrated Service Network 19 (VHA) $2,697,043
Express report: FY22 Q2 HAR PAT data $1,110,446.56, 9543 actions and HAA commodities $1,393,137.3, 478 actions 36C79122K0135 Veterans Integrated Service Network 19 (VHA) $2,503,584
Task order for hearing aid repairs for claremore 75H71122F80049 Indian Health Service $3,036
Express report: FY22 Q1 HAR PAT data 9245 actions $1,076,371.68 and HAA data 560 actions $2,080,209.58. 36C79122K0067 Veterans Integrated Service Network 19 (VHA) $3,156,581
Express report: FY21 Q4 HAR PAT data 10641 actions $1,591,832.75 and HAA commodities data 641 actions $1,241,825.94. 36C79121K0009 Veterans Integrated Service Network 19 (VHA) $2,833,659
Express report: FY21 Q3 hearing aids repairs (HAR) PAT data 36C79121K0234 Veterans Integrated Service Network 19 (VHA) $1,128,061
Express report: FY21 Q3 hearing aids accessories (HAA) commodities data 36C79121K0227 Veterans Integrated Service Network 19 (VHA) $1,317,746
Express report: FY21 Q2 hearing aids repairs (HAR) PAT data 36C79121K0181 Veterans Integrated Service Network 19 (VHA) $1,024,153
Express report: FY21 Q2 hearing aids accessories (HAA) commodities data 36C79121K0174 Veterans Integrated Service Network 19 (VHA) $1,654,994
Task order for hearing aid repairs for claremore 75H71121F80042 Indian Health Service $2,137
Express report: FY21 Q1 hearing aids accessories (HAA) commodities data 36C79121K0081 Veterans Integrated Service Network 19 (VHA) $2,721,127
Express report: FY21 Q1 hearing aids repairs (HAR) PAT data 36C79121K0082 Veterans Integrated Service Network 19 (VHA) $998,814
Express report: FY20 Q4 hearing aids accessories (HAA) commodities data 36C79120K0214 Veterans Integrated Service Network 19 (VHA) $1,273,855
Express report: FY20 Q4 hearing aids repairs (HAR) procurement accounting transaction (PAT) data 36C79120K0246 Veterans Integrated Service Network 19 (VHA) $1,085,535
GN resound, hearing aid repairs, pimc 75H71220F80085 Indian Health Service $778
Express report: FY20 Q3 hearing aids repairs (HAR) procurement accounting transaction (PAT) data 36C79120K0245 Veterans Integrated Service Network 19 (VHA) $640,425
Express report: FY20 Q3 hearing aids accessories (HAA) commodities data 36C79120K0130 Veterans Integrated Service Network 19 (VHA) $1,050,848
Task orders for hearing aid repairs at wewoka 75H71120F80119 Indian Health Service $130
Task order for hearing aid repairs for pawnee 75H71120F80111 Indian Health Service $2,000
Task order for hearing aid repairs for claremore 75H71120F80097 Indian Health Service $1,269
Task order for hearing aid repairs for clinton 75H71120F80098 Indian Health Service $130
Express report: FY20 Q2 hearing aids accessories commodities data 36C79120K0106 Veterans Integrated Service Network 19 (VHA) $1,468,495
Express report: FY20 Q2 hearing aids repairs (HAR) procurement accounting transaction (PAT) data 36C79120K0119 Veterans Integrated Service Network 19 (VHA) $763,436
Express report: DEC NOV 2019 HAR PAT data 36C79120K0087 Veterans Integrated Service Network 19 (VHA) $248,863
Express report: 2019 HAA commodities DAT 36C79120K0080 Veterans Integrated Service Network 19 (VHA) $396,896
Express report: NOV 2019 HAA commodities data 36C79120K0047 Veterans Integrated Service Network 19 (VHA) $419,507
Express report: NOV 2019 HAR PAT data 36C79120K0048 Veterans Integrated Service Network 19 (VHA) $244,151
Express report: HAR OCT 2019 PAT data 36C79120K0035 Veterans Integrated Service Network 19 (VHA) $301,071
Express report: OCT 2019 HAA commodities data 36C79120K0031 Veterans Integrated Service Network 19 (VHA) $350,114
Express report: hearing aid accessories sept 2019 36C79119K0443 Veterans Integrated Service Network 19 (VHA) $805,660
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Transactions

Action Obligated Date
Supplemental Agreement for work within scope P00032 $0
Exercise an Option P00031 $0
Supplemental Agreement for work within scope P00030 $0
Supplemental Agreement for work within scope P00029 $0
Supplemental Agreement for work within scope P00028 $0
Exercise an Option P00027 $0
Supplemental Agreement for work within scope P00026 $0
Supplemental Agreement for work within scope P00025 $0
Supplemental Agreement for work within scope P00024 $0
Supplemental Agreement for work within scope P00023 $0
Exercise an Option P00022 $0
Supplemental Agreement for work within scope P00021 $0
Supplemental Agreement for work within scope P00020 $0
Supplemental Agreement for work within scope P00019 $0
Other Administrative Action P00018 · Hearing aid repair and accessories IDIQ contract. EO14042 $0
Supplemental Agreement for work within scope P00017 $0
Supplemental Agreement for work within scope P00016 $0
Exercise an Option P00015 $0
Other Administrative Action P00014 $0
Supplemental Agreement for work within scope P00013 $0
Supplemental Agreement for work within scope P00012 $0
Supplemental Agreement for work within scope P00011 $0
Supplemental Agreement for work within scope P00010 $0
Supplemental Agreement for work within scope P00009 $0
Other Administrative Action P00008 $0
Supplemental Agreement for work within scope P00007 $0
Exercise an Option P00006 · Hearing aid repair and accessories IDIQ contract, exercise option year 2. $0
Supplemental Agreement for work within scope P00005 $0
Other Administrative Action P00004 $0
Exercise an Option P00003 $0
Rerepresentation of Non-Novated Merger/Acquisition P00002 $0
Supplemental Agreement for work within scope P00001 $0
Original award $0
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Quick answers

Who was awarded contract 36C79118D0018?

36C79118D0018 was awarded to GN Hearing Care Corporation by Veterans Integrated Service Network 19 (Veterans Health Administration) on August 1, 2018.

How much is contract 36C79118D0018 worth?

Orders under 36C79118D0018 have obligated $51,141,849. Their combined current value, with exercised options, is $51,166,849. 36C79118D0018's own ceiling is $190,000,000.

How many orders have been placed under contract 36C79118D0018?

74 orders have been placed under 36C79118D0018, the latest on April 15, 2025.

Who can order from contract 36C79118D0018?

36C79118D0018 is a multiple award indefinite delivery contract. Only the awarding agency can place orders on it.

Was contract 36C79118D0018 competed?

The extent of competition for 36C79118D0018 was full and open competition. The government received 8 offers.

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