Multiple award IDIQ contract for the veterans intake, conversion, and communication services (VICCS) program
Ended Awarded Last action
- Contract number
- 36C10E19D0014
- Awardee
-
Accenture Federal Services LLC UEI C47BNA8GM833
- Awarding agency
-
VBA Headquarters
Veterans Benefits Administration, Department of Veterans Affairs
- Task orders
- 1 $30,000 obligated
Award facts
- Opportunity
-
- Veterans Intake, Conversion and Communication Services (VICCS) Multiple Award Indefinite Delivery - Indefinite Quantity (IDIQ) Contract. Pre-Solicitation · 36C10E19R0003 · Posted Jul 11, 2019
- Veterans Intake, Conversion, and Communications Services Award Notice · Posted Sep 10, 2019
- Combined order value
- $30,000 Current and potential, with all options
- Last date to order 100% complete
- IDV ceiling <1% used
- $900,000,000.00
- Award type
- Multiple award
- Who can order
- Only the awarding agency
- Contracting staff
- Funding agency
- Department of Veterans Affairs
- NAICS code
- 518210 Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
- PSC
- R499 Support- Professional: Other
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 6 offers Negotiated Proposal / Quote
- Pricing
- Firm Fixed Price
- Legislative mandates
-
- Service Contract Act FAR subpart 22.10
- Employment Eligibility Verification (E-Verify) FAR subpart 22.18
Award details come from SAM.gov/FPDS.
About this IDV
This multiple award indefinite delivery contract is for the Department of Veterans Affairs' Veterans Intake, Conversion, and Communication Services (VICCS) program, which provides centralized intake, conversion, and outbound communication services to facilitate veterans' access to VA benefits and healthcare information. The $900 million IDIQ contract was awarded to Accenture Federal Services LLC, a global professional services firm, and potentially 2-5 other contractors.
The VICCS program requires services such as centralized source material tracking, intake and conversion, inbound mail management, rules-based processing, and outbound communications. The initial delivery order awarded to Accenture was a $30,000 firm fixed price task for minimum guarantee work under the IDIQ. There were no set-aside requirements, and performance will take place in Arlington, VA through September 2020. This contract supports the VA's mission to provide seamless access to benefits and care for veterans.
Task orders
| Task order | Ordering agency | Obligated | Awarded |
|---|---|---|---|
| Minimum guarantee for multiple award IDIQ contract for the veterans intake, conversion, and communication services… | VBA Headquarters | $30,000 |
Transactions
| Action | Obligated | Date |
|---|---|---|
| Exercise an Option | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Exercise an Option | $0 | |
| Exercise an Option | $0 | |
| Exercise an Option | $0 | |
| Exercise an Option | $0 | |
| Original award | $0 |
Quick answers
Who was awarded contract 36C10E19D0014?
36C10E19D0014 was awarded to Accenture Federal Services LLC by VBA Headquarters (Veterans Benefits Administration) on September 9, 2019.
How much is contract 36C10E19D0014 worth?
Orders under 36C10E19D0014 have obligated $30,000. 36C10E19D0014's own ceiling is $900,000,000.
How many orders have been placed under contract 36C10E19D0014?
1 order has been placed under 36C10E19D0014, the latest on September 9, 2019.
Which agency awarded contract 36C10E19D0014?
VBA Headquarters (Veterans Benefits Administration) awarded 36C10E19D0014, with funding from Department of Veterans Affairs.
Who can order from contract 36C10E19D0014?
36C10E19D0014 is a multiple award indefinite delivery contract. Only the awarding agency can place orders on it.
Is contract 36C10E19D0014 part of a contract vehicle?
Yes. 36C10E19D0014 is part of Veterans Intake, Conversion, and Communication Services.
Was contract 36C10E19D0014 competed?
The extent of competition for 36C10E19D0014 was full and open competition. The government received 6 offers.
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