Region 9-1 verbatim hearing recorder services.

Active Indefinite Delivery Contract Awarded Last action

Contract number
28321323DR0960001
Awardee
Awarding agency
Task orders
3 $3,353,997 obligated

Award facts

Opportunity
Combined order value
$3,353,997 Current and potential, with all options
Last date to order 91% complete
IDV ceiling 59% used
$5,658,363.49
Maximum order
$5,000,000.00
Award type
Single award
Who can order
Only the awarding agency
NAICS code
561410 Document Preparation Services
Set-aside
Total Small Business
Competition
Competed under SAP · 3 offers Simplified Acquisition
Pricing
Firm Fixed Price
Legislative mandates

Award details come from SAM.gov/FPDS.

About this IDV

The Social Security Administration awarded an indefinite-delivery contract to Stratcomm, Inc., a veteran-owned and service-disabled veteran-owned small business, on September 30, 2023, with a ceiling of $5,658,363.49 and an ultimate completion date of January 31, 2027. This is a single-award, Total Small Business set-aside IDIQ.

Place of performance is San Francisco, California, with hearing sites across the SSA's Southwest Region Sub-Region 9-1, which encompasses Southern California, Arizona, American Samoa, and Guam. The contract supports the SSA Office of Hearings Operations in digitally recording disability appeal hearings for Social Security Disability Insurance and Supplemental Security Income claims adjudication.

The originating solicitation, posted June 27, 2023 with due date August 4, 2023, sought verbatim hearing recorder services—digital recording of disability hearings, transcription processing, and delivery of recordings and transcripts to support adjudication.

Recent delivery-order activity under this IDIQ includes three firm-fixed-price orders issued to Stratcomm: a February 2024 order for 16,676 hearings valued at $1,169,806.72 (ultimate completion January 31, 2025); a February 2025 order for 29,681 hearings originally, modified to remove 8,699, valued at $1,122,117.36 (ultimate completion January 31, 2026); and a February 2026 modification to an existing order correcting unit pricing and adding funding through January 31, 2027, valued at $1,204,650.00. All orders specify San Diego, California as place of performance. The orders carry no set-aside designation despite the underlying IDIQ being Total Small Business.

Task orders

Transactions

Action Obligated Date
Other Administrative Action P00013 $0
Supplemental Agreement for work within scope P00012 $0
Exercise an Option P00011 $0
Other Administrative Action P00010 $0
Supplemental Agreement for work within scope P00009 $0
Supplemental Agreement for work within scope P00008 $0
Supplemental Agreement for work within scope P00007 $0
Exercise an Option P00006 $0
Supplemental Agreement for work within scope P00005 $0
Supplemental Agreement for work within scope P00004 · Verbatim hearing recorder (VHR) services. Hearings under this contract will be conducted by SSA office of hearings operations (OHO) at hearing sites in region… $0
Supplemental Agreement for work within scope P00003 $0
Other Administrative Action P00002 · Verbatim hearing recorder services for region 9-1, which encompasses southern california, arizona, hawaii, american samoa, and guam. Modification to change… $0
Supplemental Agreement for work within scope P00001 · Region 9-1 verbatim hearing recorder services scls price adjustment $0
Original award $12,000
Show all 14

Quick answers

Who was awarded contract 28321323DR0960001?

28321323DR0960001 was awarded to Stratcomm, Inc. by Social Security Administration on September 30, 2023.

How much is contract 28321323DR0960001 worth?

Orders under 28321323DR0960001 have obligated $3,353,997. 28321323DR0960001's own ceiling is $5,658,363. A single order can be worth up to $5,000,000.

How many orders have been placed under contract 28321323DR0960001?

3 orders have been placed under 28321323DR0960001, the latest on February 1, 2026.

Who can order from contract 28321323DR0960001?

28321323DR0960001 is a single award indefinite delivery contract. Only the awarding agency can place orders on it.

Was contract 28321323DR0960001 competed?

The extent of competition for 28321323DR0960001 was competed under sap. The government received 3 offers. It was set aside: Total Small Business.

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