The key products and services being delivered under this federal contract IDV award are verbatim hearing recorder (VHR) services to support the Social Security Administration (SSA) in processing disability insurance and supplemental security income claims. The prime contractor, Stratcomm, Inc., a veteran-owned and service-disabled veteran-owned small business, has been awarded multiple single-award indefinite delivery contracts (IDCs) by the SSA to provide these specialized VHR services in various SSA regions, including Region 6 (Texas, Arkansas, New Mexico, Louisiana, and Oklahoma).
The current delivery orders, valued at $3,937,067.68 and $2,944,570.95, fund VHR services for disability appeal hearings conducted by the SSA's Office of Hearings Operations at hearing offices, processing service sites, and contact centers in Region 6. These delivery orders are placed against Stratcomm's existing IDCs with the SSA, which are set aside for small businesses. Stratcomm has extensive experience supporting the SSA's disability benefits programs through these IDC vehicles, having provided VHR services across multiple SSA regions.
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