The Social Security Administration (SSA) has awarded Reliasource, Inc., a self-certified small disadvantaged, woman-owned, and Hispanic American-owned business, an $18.9 million Indefinite Delivery Contract to acquire and maintain interactive kiosks for the agency's Virtual Desktop Infrastructure - Visitor Intake Processing Replacement/Refreshment (VIPR) program. Under this IDIQ contract, Reliasource has received over $11 million in task orders to date to procure 1,480 kiosks and provide associated services such as kiosk shipping, relocation, and maintenance.
The contracted products and services support the SSA's efforts to modernize its public service delivery infrastructure through virtual desktop and kiosk technologies. Reliasource has also been awarded a Blanket Purchase Agreement by the SSA, enabling the agency to issue task orders for IT equipment installations across its nationwide network of offices. The VIPR program aims to replace and refresh the SSA's existing kiosk systems to facilitate visitor intake processing at field offices. The contracted work includes the design, development, delivery, testing, and deployment of the kiosks, as well as ongoing maintenance and support services.
Generated 3/25/25, 9:49 AM