Delivery Order 28321322D00060012-28321326FDS030152

The Social Security Administration issued a $2.23 million delivery order to Reliasource, Inc., a woman-owned, Hispanic American-owned, HUBZone-certified small disadvantaged business, on September 24, 2026, under the Virtual Desktop Infrastructure Visitor Intake Processing Replacement (VIPR) kiosk program IDIQ. The order funds replacement of zero clients with thin clients in VIPR kiosks across SSA field offices, necessitated by end-of-support for the PCOIP protocol and end-of-life status of Tera2 zero clients.

Place of performance is Baltimore, MD. The order is firm fixed price with an ultimate completion date of September 23, 2027. The VIPR program IDIQ, awarded to Reliasource in April 2022 with an $18.9 million ceiling through April 5, 2027, has supported design, development, testing, and deployment of over 1,600 kiosk units to SSA field offices nationwide, with work performed in Baltimore and Silver Spring, Maryland and at field office locations across the United States.