Customer and end user support services
Active Awarded Last action
- Contract number
- 19AQMM25D0433
- Awardee
-
Leidos, Inc. UEI QLNMVC12KWY3 Part of Leidos Holdings, Inc.
- Awarding agency
-
Office of Acquisition Management
Department of State
- Task orders
- 0
Award facts
- Opportunity
-
- U. S. Department of State Evolve Request for Proposals (RFP) Solicitation · 19AQMM23R0042 · Posted Dec 2, 2022
- Last date to order 74% complete
- IDV ceiling
- $1,193,706,293.00
- Maximum order
- $1,193,706,293.00
- Award type
- Multiple award
- Who can order
- Only the awarding agency
- Contracting staff
- NAICS code
- 541513 Computer Facilities Management Services
- PSC
- DE01 IT and Telecom - End User: Help Desk; Tier 1-2, Workspace, Print, Output, Productivity Tools (Labor)
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 19 offers Negotiated Proposal / Quote
- Pricing
- Order Dependent (IDV only)
- Legislative mandates
-
- Service Contract Inventory FAR subpart 4.17
Award details come from SAM.gov/FPDS.
About this IDV
The Department of State's Office of Acquisition Management awarded a multiple-award indefinite-delivery contract with a $1.19 billion ceiling to Leidos, Inc. (doing business as SAIC) on May 12, 2025, as one of multiple awardees under the Evolve master IDIQ for customer and end-user support services. No set-aside was used on the award, although the originating solicitation was a partial small business set-aside with a Small Business Reserve. The prime is a large, unrestricted contractor without SBA small business designations. Ultimate completion is May 25, 2027.
The originating solicitation, posted December 2, 2022 with proposals due May 10, 2023 and amended multiple times, seeks Evolve proposals for IT management support services spanning IT infrastructure, cloud data center, network telecommunications, and customer end-user support. Vendors are evaluated across five functional categories: IT management, cloud services, network telecommunications, application development, and customer support. The solicitation is classified under NAICS 541513 (computer facilities management services). Its summary describes performance at government facilities or contractor locations.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Other Administrative Action | $0 | |
| Original award | $0 |
Quick answers
Who was awarded contract 19AQMM25D0433?
19AQMM25D0433 was awarded to Leidos, Inc. by Office of Acquisition Management (Department of State) on May 12, 2025.
How much is contract 19AQMM25D0433 worth?
19AQMM25D0433's own ceiling is $1,193,706,293. A single order can be worth up to $1,193,706,293.
Who can order from contract 19AQMM25D0433?
19AQMM25D0433 is a multiple award indefinite delivery contract. Only the awarding agency can place orders on it.
Is contract 19AQMM25D0433 part of a contract vehicle?
Yes. 19AQMM25D0433 is part of Evolve (EVOLVE).
Was contract 19AQMM25D0433 competed?
The extent of competition for 19AQMM25D0433 was full and open competition. The government received 19 offers.
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