Hosted solutions
Active Indefinite Delivery Contract Awarded Last action
- Contract number
- 15UC0C25D00000971
- Awardee
-
Systems Integration, Inc. UEI FBNJQAE17L26
- Awarding agency
-
Central Office
Bureau of Prisons, Department of Justice
- Task orders
- 4 $616,321 obligated
Award facts
- Opportunity
-
- Hosted Solution Pre-Solicitation · SV016124 · Posted Aug 28, 2024
- Combined order value
- $616,321 Current and potential, with all options
- Last date to order 49% complete
- IDV ceiling 65% used
- $945,466.23
- Maximum order
- $300,000.00
- Award type
- Single award
- Who can order
- Only the awarding agency
- Contracting staff
- NAICS code
- 517121 Telecommunications Resellers
- Set-aside
- Total Small Business
- Competition
- Full and Open Competition after exclusion of sources · 3 offers Negotiated Proposal / Quote
- Pricing
- Firm Fixed Price
Award details come from SAM.gov/FPDS.
About this IDV
The Central Office of a civilian federal agency awarded a single-award Indefinite Delivery Contract to Systems Integration, Inc., a minority-owned small disadvantaged business, on March 12, 2025, with a ceiling of $945,466.23 and a Total Small Business set-aside, with ultimate completion July 1, 2028. The contract procures hosted solutions, including software, security, system setup, training, and ongoing support for contact center operations. Place of performance is Hyattsville, Maryland.
The originating solicitation was a Request for Information issued by the Department of Justice Bureau of Prisons for a hosted call center solution at facilities in Bryan, Texas and Tallahassee, Florida, posted August 28, 2024. The NAICS code is 51781 (All Other Telecommunications).
Four delivery orders have been issued under this IDIQ. On March 13, 2025, the Central Office awarded a $125,551.93 firm fixed-price delivery order for hosted solutions installation, cloud service migration, and training, with completion September 30, 2025. On August 14, 2025, the Central Office issued a $75,338.07 firm fixed-price order for hosted solutions usage covering August through September fiscal year 2025, completing September 30, 2025. On October 1, 2025, Federal Correctional Institution Beckley issued a $204,190.80 firm fixed-price delivery order for a hosted solution, completing September 30, 2026. The same date, Federal Correctional Institution Tallahassee awarded a $211,240.36 firm fixed-price delivery order for a hosted solution, also completing September 30, 2026. All task orders specify performance at Hyattsville, Maryland.
Task orders
| Task order | Ordering agency | Obligated | Awarded |
|---|---|---|---|
| Hosted solution | Federal Correctional Institution Tallahassee (BOP) | $211,240 | |
| Hosted solution | Federal Correctional Institution Beckley (BOP) | $204,191 | |
| Hosted solutions - usage for AUG-sept FY25 | Central Office (BOP) | $75,338 | |
| Hosted solutions - installation | Central Office (BOP) | $125,552 |
Transactions
| Action | Obligated | Date |
|---|---|---|
| Other Administrative Action | $0 | |
| Change Order | $0 | |
| Change Order | $0 | |
| Change Order | $0 | |
| Original award | $0 |
Quick answers
Who was awarded contract 15UC0C25D00000971?
15UC0C25D00000971 was awarded to Systems Integration, Inc. by Central Office (Bureau of Prisons) on March 12, 2025.
How much is contract 15UC0C25D00000971 worth?
Orders under 15UC0C25D00000971 have obligated $616,321. 15UC0C25D00000971's own ceiling is $945,466. A single order can be worth up to $300,000.
How many orders have been placed under contract 15UC0C25D00000971?
4 orders have been placed under 15UC0C25D00000971, the latest on October 1, 2025.
Who can order from contract 15UC0C25D00000971?
15UC0C25D00000971 is a single award indefinite delivery contract. Only the awarding agency can place orders on it.
Was contract 15UC0C25D00000971 competed?
The extent of competition for 15UC0C25D00000971 was full and open competition after exclusion of sources. The government received 3 offers. It was set aside: Total Small Business.
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