Federal Supply Schedule 47QTCA22D00CN

Active Awarded Last action

Contract number
47QTCA22D00CN
Awardee
Awarding agency
Task orders
1

Award facts

Opportunity
  • 47QSMD20R0001 Solicitation number
Last date to order 83% complete
IDV ceiling
$475,000.00
Award type
Multiple award
Who can order
All agencies
NAICS code
511210 Software Publishers
Set-aside
No set-aside
Competition
Full and Open Competition Negotiated Proposal / Quote
Pricing
Fixed Price with Economic Price Adjustment

Award details come from SAM.gov/FPDS.

About this IDV

Written by GovTribe AI ·

GSA's Federal Acquisition Service awarded a Federal Supply Schedule contract to Big Wave Systems, LLC on August 29, 2022, for the Help On Demand online referral platform, with a ceiling of $475,000 and performance through August 28, 2027. The Help On Demand solution routes customer requests to subject-matter experts based on location, language, availability, and other criteria, with subscription pricing scaling from 15,000 to over 2 million customers annually. The contract carries no set-aside designation and operates as a multiple-award vehicle, enabling ordering agencies to place task orders and BPA calls against Big Wave Systems' price list rather than conduct separate competitions.

Big Wave Systems holds three custom-development and integration labor categories on the schedule, spanning bachelor's-degree requirements with no security-clearance roles. Hourly rates range from $97.73 per hour at entry level (one year experience) through $171.03 per hour for senior staff (five years experience). Implementation services and customized integration work are also available. Place of performance is nationwide through the Multiple Award Schedule catalog model. The Centers for Medicare and Medicaid Services issued a $6.44 million delivery order under the Total Small Business set-aside on August 28, 2023, for development and maintenance of a web-based consumer assistance application supporting the Federally Facilitated Marketplace Agent and Broker On Demand program, priced on a time-and-materials basis with completion targeted for February 27, 2027. That order represents the primary ordering activity to date under the prime's federal footprint.

Task orders

Task order Ordering agency Obligated Awarded
FFM agent/broker on demand consumer assistance web-based application in support of FFM agent and broker program 75FCMC23F0069 Centers for Medicare and Medicaid Services $6,050,035

Transactions

Action Obligated Date
Other Administrative Action PS0016 $0
Other Administrative Action PS0013 $0
Other Administrative Action PSA917 $0
Other Administrative Action PA0014 $0
Other Administrative Action PSA914 $0
Other Administrative Action PA0011 $0
Other Administrative Action PSA907 $0
Other Administrative Action PSA905 $0
Other Administrative Action PSA904 $0
Other Administrative Action PA0010 $0
Other Administrative Action PA0008 $0
Other Administrative Action PA0009 $0
Other Administrative Action PSA897 $0
Other Administrative Action PS0007 $0
Other Administrative Action PSA893 $0
Other Administrative Action PSA888 $0
Other Administrative Action PSA887 $0
Other Administrative Action PSA885 $0
Other Administrative Action PSA883 $0
Other Administrative Action PSA882 $0
Other Administrative Action PSA869 $0
Other Administrative Action PA0006 $0
Other Administrative Action PSA863 $0
Other Administrative Action PSA815 $0
Other Administrative Action PA0005 $0
Other Administrative Action PA0004 $0
Vendor Address Change PA0003 $0
Other Administrative Action PSA853 $0
Other Administrative Action PA0002 $0
Other Administrative Action PO0001 $0
Original award $0
Show all 31

Quick answers

Who was awarded contract 47QTCA22D00CN?

47QTCA22D00CN was awarded to Big Wave Systems, LLC by Federal Acquisition Service (General Services Administration) on August 29, 2022.

How much is contract 47QTCA22D00CN worth?

47QTCA22D00CN's own ceiling is $475,000.

How many orders have been placed under contract 47QTCA22D00CN?

1 order has been placed under 47QTCA22D00CN, the latest on August 28, 2023.

Who can order from contract 47QTCA22D00CN?

47QTCA22D00CN is a multiple award federal supply schedule. All agencies can place orders on it.

Is contract 47QTCA22D00CN part of a contract vehicle?

Yes. 47QTCA22D00CN is part of Multiple Award Schedule (MAS).

Was contract 47QTCA22D00CN competed?

The extent of competition for 47QTCA22D00CN was full and open competition.

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