Federal Supply Schedule 47QTCA20D006Y

Active Awarded Last action

Contract number
47QTCA20D006Y
Awardee
Awarding agency
Task orders
47

Award facts

Opportunity
  • 47QSMD20R0001 Solicitation number
Last date to order 66% complete
IDV ceiling
$10,000,000.00
Award type
Multiple award
Who can order
All agencies
NAICS code
511210 Software Publishers
Set-aside
No set-aside
Competition
Full and Open Competition Negotiated Proposal / Quote
Pricing
Fixed Price with Economic Price Adjustment

Award details come from SAM.gov/FPDS.

About this IDV

The General Services Administration issued a Federal Supply Schedule contract to T-Metrics, LLC on March 5, 2020, under the Multiple Award Schedule (MAS) vehicle with a $10 million ceiling and ultimate completion date of March 4, 2030. Agencies place orders against T-Metrics' pre-negotiated price list rather than conducting new competitions, enabling streamlined procurement of IT and telecommunications solutions.

T-Metrics' price list encompasses perpetual software licenses, new equipment, and order-level materials including SIP ports, agent hardware and software, supervisor listening capabilities, platform upgrades, port conversions, remote monitoring software, servers, custom hardware and software applications, agent consoles, multimedia contact center solutions, and annual software subscription renewals.

Recent ordering activity under this MAS contract spans the Air Force, Army Cyber Command, Defense Health Agency, Naval Computer and Telecommunications, and Defense Media Activity. Notable recent delivery orders include a $2.4 million award from Air Force Materiel Command for extended-hours software subscription services at multiple Air Force and Air National Guard sites (July 2025), a $172,479 order from Army Cyber Command for TM-2000 ACD software subscription renewal at Fort Hood, Texas (June 2026), and a $10.2 million award from Air Combat Command for ACD software subscriptions across multiple Air Force and Air National Guard sites (March 2021). T-Metrics has also delivered orders supporting telecommunications upgrades, system migrations from legacy TDM to Cisco SIP architecture, help desk operations, and ACD system hardware and software maintenance across domestic installations and overseas locations in Japan.

Place of performance locations include Charlotte, North Carolina (primary operations), numerous Air Force bases (Wright-Patterson, Eglin, Seymour Johnson, Los Angeles, Tinker, Edwards, Schriever, Eielson, Goodfellow, Del Rio, and others), Army installations (Fort Drum, Fort Hood, Fort Liberty), Hawaii (Tripler Army Medical Center), Japan, and additional domestic and overseas sites. Firm fixed price delivery orders typically range from $4,000 to $10.2 million and are issued predominantly without set-aside designation, though several orders carry total small business set-aside markings.

Task orders

Task order Ordering agency Obligated Awarded
T-metrics TM-2000 ACD software subscription renewal W91RUS26FA073 ACC Aberdeen Proving Ground $68,341
Extended-hours software subscription services for air force operator consoles (TM-PG-exsss-REN)/consolidated operator… FA821825FB011 AFLCMC Hill AFB $646,570
Software subscription N0040624F0210 Naval Supply Systems Command (Navy) $12,024
Software subscription renewal. HT009024FG1130014 Defense Health Agency $14,730
IT and telecom -data center products (hardware and perpetual license software) FA820124FG002 Air Force Sustainment Center (AFMC) $21,753
IT and telecom -IT management tools/products FA500024FG012 Pacific Air Forces (USAF) $23,168
IT and telecom-annual software maintenance service plans FA860124FG135 AFLCMC Wright Patterson AFB $14,901
Miscellaneous electrical and electronic components FA448424FG018 Air Mobility Command (USAF) $13,780
Tmetrics automated call distribution center upgrade for 377 MED group FA940123F0091 Nuclear Weapons Center (AFMC) $70,239
Cisco t-metrics system upgrade FA527023F0226 Pacific Air Forces (USAF) $70,685
T-metrics telmod ACD system to SIP upgrade FA813623F0161 Air Force $66,939
Software subscription service (SSS) N0040623F0268 Naval Supply Systems Command (Navy) $4,008
T-metrics TM-2000 telmod ACD server upgrade FA462123F0043 Air Mobility Command (USAF) $36,346
PSC 7H20 IT & telecom platform products: 96 port ACD system hardware and software subscription service W912CN23F0389 RCO Hawaii 413th CSB $23,722
T-metrics TM-2000 ACD system software licenses. W911RX23F0058 MICC Fort Riley $43,676
T-metrics server system upgrade FA282323F0090 Air Force Test Center (AFMC) $70,131
Software renewal for system HT009023FG1030019 Defense Health Agency $14,730
IT and telecom -application development software FA850123FG090 Air Force Sustainment Center (AFMC) $11,904
IT and telecom-annual software maintenance service plans FA860123FG145 AFLCMC Wright Patterson AFB $14,901
IT and telecom -IT management as a service FA820123FG176 Air Force Sustainment Center (AFMC) $46,631
T-metrics CAS support maintenance W9124722FAC68 MICC Fort Bragg $8,307
FY22 FD1ES 3H5722 MDG FM9 t_metrics FA500422F0059 Pacific Air Forces (USAF) $72,834
Software for phone system. HT009022FG0910001 Defense Health Agency $18,584
Upgraded t-metrics server hardware FA303022F0075 Air Education and Training Command (USAF) $63,294
Phonegroups software maintenance service plans N0040622F0163 Naval Supply Systems Command (Navy) $4,008
Extended-hours software subscription N0040622F0157 Naval Supply Systems Command (Navy) $69,882
Upgrade 48-port t-metrics telmod ACD system at LOS angeles AFB from SL-100 TDM to cisco SIP FA281622F0073 Space and Missile Systems Center (AFSPC) $68,939
This requirement is to provide a t-metrics cisco SIP to upgrade the seymour johnson MDG phone system. FA480922F0049 Air Combat Command (USAF) $60,039
T-metrics FA930122F0083 Air Force Test Center (AFMC) $40,741
IT and telecom-annual software maintenance service plans FA860122FG133 AFLCMC Wright Patterson AFB $14,901
IT and telecom -IT management as a service FA820122FG002 Air Force Sustainment Center (AFMC) $19,868
Base year 1 server, 23TAPS, 4SUPERVISOR W9124A21F0092 ACC Aberdeen Proving Ground $57,550
ACD system upgrade W911S221F5043 MICC Fort Drum $110,996
To support daily help desk operation for the metc campus support center HT009021FG0910048 Defense Health Agency $18,584
T-metrics extended hours maintenance renewal N0040621F0075 Naval Supply Systems Command (Navy) $17,471
Voice over internet protocol hardware and software upgrade services for schriever air force base help desk systems. FA255021F0034 Air Force Space Command (USAF) $40,036
ACD maintenance extended hours treasury account symbol: 097 0100 HQ051621F0030 Defense Media Activity $78,200
T-metrics system upgrade for medical phone system FA461321F0047 Global Strike Command (USAF) $45,431
T-metrics automated call distribution software subscription for multiple air force/air national guard sites FA821821F0019 AFLCMC Hill AFB $5,046,508
T-metrics ACD upgrade. FA309921F0006 Air Education and Training Command (USAF) $54,658
T-metrics TM-2000 ACD system licenses. W911RX21F0056 MICC Fort Riley $87,353
IT and telecom -IT management as a service FA820121FG248 Air Force Sustainment Center (AFMC) $19,868
IT and telecom-annual software maintenance service plans FA860121FG162 AFLCMC Wright Patterson AFB $37,280
Software subscription extended N0040620F0072 Naval Supply Systems Command (Navy) $17,471
Task order to support consolidated operator answering system (coas) sustainment FA821820F0029 AFLCMC Hill AFB $3,470,840
IT and telecom-annual hardware maintenance service plans FA860120FG141 AFLCMC Wright Patterson AFB $14,901
ADP input/output and storage devices FA820120FG256 Air Force Sustainment Center (AFMC) $20,328
Show all 47

Transactions

Action Obligated Date
Other Administrative Action PSA920 $0
Other Administrative Action PA0028 $0
Other Administrative Action PSA917 $0
Other Administrative Action PA0027 $0
Other Administrative Action PA0026 $0
Other Administrative Action PSA914 $0
Other Administrative Action PA0025 $0
Other Administrative Action PSA907 $0
Other Administrative Action PSA905 $0
Other Administrative Action PA0024 $0
Vendor DUNS or Name Change - Non-Novation PS0022 $0
Other Administrative Action PSA904 $0
Other Administrative Action PA0023 $0
Other Administrative Action PA0021 $0
Other Administrative Action PA0020 $0
Other Administrative Action PA0019 $0
Other Administrative Action PSA897 $0
Other Administrative Action PS0017 $0
Other Administrative Action PSA888 $0
Other Administrative Action PA0015 $0
Exercise an Option PO0009 $0
Other Administrative Action PA0014 $0
Other Administrative Action PS0013 $0
Other Administrative Action PA0012 $0
Rerepresentation PS0011 $0
Other Administrative Action PSA885 $0
Other Administrative Action PSA883 $0
Other Administrative Action PSA882 $0
Other Administrative Action PA0008 $0
Other Administrative Action PSA869 $0
Other Administrative Action PSA863 $0
Other Administrative Action PSA856 $0
Other Administrative Action PA0007 $0
Other Administrative Action PA0006 $0
Other Administrative Action PSA853 $0
Other Administrative Action PSA847 $0
Other Administrative Action PSA842 $0
Other Administrative Action PSA839 $0
Other Administrative Action PA0005 $0
Other Administrative Action PSA837 $0
Other Administrative Action PSA832 $0
Other Administrative Action PA0004 $0
Other Administrative Action PSA826 $0
Other Administrative Action PSA824 $0
Other Administrative Action PO0003 $0
Other Administrative Action PS0002 $0
Other Administrative Action PSA821 $0
Other Administrative Action PSA815 $0
Modification $0
Other Administrative Action PO0001 $0
Show all 50

Quick answers

Who was awarded contract 47QTCA20D006Y?

47QTCA20D006Y was awarded to T-Metrics, LLC by Federal Acquisition Service (General Services Administration) on March 5, 2020.

How much is contract 47QTCA20D006Y worth?

47QTCA20D006Y's own ceiling is $10,000,000.

How many orders have been placed under contract 47QTCA20D006Y?

47 orders have been placed under 47QTCA20D006Y, the latest on June 2, 2026.

Who can order from contract 47QTCA20D006Y?

47QTCA20D006Y is a multiple award federal supply schedule. All agencies can place orders on it.

Is contract 47QTCA20D006Y part of a contract vehicle?

Yes. 47QTCA20D006Y is part of Multiple Award Schedule (MAS).

Was contract 47QTCA20D006Y competed?

The extent of competition for 47QTCA20D006Y was full and open competition.

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