T-metrics TM-2000 ACD system licenses.
Ended Awarded Last action
- Contract number
- W911RX21F0056
- Awardee
-
T-Metrics, LLC UEI PLA5ANKFM4K3
- Awarding agency
-
MICC Fort Riley
Mission and Installation Contracting Command, Department of Defense
- Obligated
- $87,353
Award facts
- Contract value 100% obligated
- $87,352.80 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Funding agency
- Office of the Chief of Staff Headquarters, Department of Defense
- NAICS code
- 511210 Software Publishers
- PSC
- 7E20 IT and Telecom - End User: Help Desk;Tier 1-2,Workspace,Print,Output,Productivity Tools (HW/Perp SW)
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 1 offer Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Charlotte, NC 28217, USA
- Legislative mandates
-
- Clinger-Cohen Act FAR part 39
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Exercise an Option | $43,676 | |
| Original award | $43,676 |
About this award
T-Metrics Inc. was awarded an $87,352.80 delivery order against the Multiple Award Schedule contract vehicle to provide T-METRICS TM-2000 automated call distribution system licenses to the Department of the Army Headquarters Office of the Chief of Staff. The licenses will support the Army's call center operations through August 2023. No set-aside provisions were applied to this award. Performance will occur in Charlotte, North Carolina. T-Metrics will deliver its call routing software to help the Army office manage high call volumes and provide excellent customer service to callers.
Quick answers
Who was awarded contract W911RX21F0056?
W911RX21F0056 was awarded to T-Metrics, LLC by MICC Fort Riley (Mission and Installation Contracting Command) on March 18, 2021.
How much is contract W911RX21F0056 worth?
The government has obligated $87,353 on W911RX21F0056.
Which agency awarded contract W911RX21F0056?
MICC Fort Riley (Mission and Installation Contracting Command) awarded W911RX21F0056, with funding from Office of the Chief of Staff (Headquarters).
Is contract W911RX21F0056 an order under another contract?
Yes. W911RX21F0056 is a delivery order under 47QTCA20D006Y, a federal supply schedule, on Multiple Award Schedule (MAS).
Was contract W911RX21F0056 competed?
The extent of competition for W911RX21F0056 was full and open competition. The government received 1 offer.
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