The federal contract IDV award is a Multiple Award Schedule (MAS) contract under the General Services Administration (GSA) with an original ceiling value of $1,250,000.00. The prime contractor is ACF Technologies, Inc., a consultation and technology company specializing in appointment, event, and queue management solutions. This MAS contract provides various federal agencies access to ACF's products and services, including patient and appointment tracking systems, pharmacy and lab queuing solutions, wayfinding platforms, and kiosk technologies through November 2027.
The contract has supported the procurement of these customer flow management solutions by a range of civilian and defense agencies, such as the Departments of Veterans Affairs, Health and Human Services, State, Army, Navy, and Air Force. Task orders under this contract include service and maintenance for queue management systems, acquisition of hardware and software for pharmacy and patient kiosks, and provision of wayfinding and IT management tools. While the majority of the task orders are firm fixed price with no set-asides, the contract has also facilitated small business and service-disabled veteran-owned small business awards for certain requirements.
Generated 3/11/25, 9:46 AM