Federal Supply Schedule 47QRAA22D006B
Active Awarded Last action
- Contract number
- 47QRAA22D006B
- Awardee
-
The Northridge Group, Inc. UEI JQN3A951FGK1
- Awarding agency
-
Federal Acquisition Service
General Services Administration
- Task orders
- 2
Award facts
- Opportunity
-
- 47QSMD20R0001 Solicitation number
- Last date to order 94% complete
- IDV ceiling
- $18,000,000.00
- Award type
- Multiple award
- Who can order
- All agencies
- NAICS code
- 541611 Administrative Management and General Management Consulting Services
- Set-aside
- No set-aside
- Competition
- Full and Open Competition Negotiated Proposal / Quote
- Pricing
- Fixed Price with Economic Price Adjustment
- Legislative mandates
-
- Service Contract Act FAR subpart 22.10
Award details come from SAM.gov/FPDS.
About this IDV
The General Services Administration's Federal Acquisition Service awarded a Federal Supply Schedule contract to The Northridge Group, Inc., a woman-owned business, under the Multiple Award Schedule (MAS) on March 3, 2022. As a catalog-based, multi-agency vehicle, it lets agencies order against the price list without running new competitions. The award is multiple award with no set-aside, carries an $18 million ceiling, and runs through March 2, 2027. Approval is under SIN 541611 for management consulting, including contact center consulting, customer experience management, quality contact monitoring, telecom and technology management, and business process improvement. The price list also covers strategic consulting, program and project management, and acquisition support. Thirteen labor categories span entry-level coordination through partner-level consulting, with education requirements from associate's degrees to bachelor's degrees and no security-cleared roles. The contract includes FAR 52.223-99 under EO 14042. Two delivery orders have been issued as task orders under this schedule contract. The Consumer Financial Protection Bureau placed a $7.32 million firm-fixed-price order on September 27, 2022, for complaint handling and continuous improvement support, with a total small business set-aside, performance in Washington, DC, and completion on September 28, 2027. The Pension Benefit Guaranty Corporation placed a $1,943,567.63 firm-fixed-price order on March 28, 2022, for customer service quality assurance, with a total small business set-aside, performance in Rosemont, Illinois, and completion on September 27, 2025. The latest action on that order de-obligates excess FY-25 funds in preparation for closeout.
Task orders
| Task order | Ordering agency | Obligated | Awarded |
|---|---|---|---|
| Complaint handling & continuous improvement support servies | Consumer Financial Protection Bureau | $3,341,280 | |
| Customer service quality assurance services. | Pension Benefit Guaranty Corporation | $1,943,012 |
Transactions
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| Original award | $0 |
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Quick answers
Who was awarded contract 47QRAA22D006B?
47QRAA22D006B was awarded to The Northridge Group, Inc. by Federal Acquisition Service (General Services Administration) on March 3, 2022.
How much is contract 47QRAA22D006B worth?
47QRAA22D006B's own ceiling is $18,000,000.
How many orders have been placed under contract 47QRAA22D006B?
2 orders have been placed under 47QRAA22D006B, the latest on September 27, 2022.
Who can order from contract 47QRAA22D006B?
47QRAA22D006B is a multiple award federal supply schedule. All agencies can place orders on it.
Is contract 47QRAA22D006B part of a contract vehicle?
Yes. 47QRAA22D006B is part of Multiple Award Schedule (MAS).
Was contract 47QRAA22D006B competed?
The extent of competition for 47QRAA22D006B was full and open competition.
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