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Ended Blanket Purchase Agreement Awarded Last action

Contract number
TIRNO00Z00011
Awardee
Awarding agency
Task orders
0

Award facts

Last date to order 100% complete
Maximum order
$9,999,999,999.00
Who can order
Only the awarding agency
Set-aside
No set-aside
Competition
Full and Open Competition Negotiated Proposal / Quote
Pricing
Firm Fixed Price
Legislative mandates

Award details come from SAM.gov/FPDS.

About this IDV

The federal contract IDV awarded to PCG Enterprises, Inc. is a Blanket Purchase Agreement (BPA) with the Internal Revenue Service (IRS), with a ceiling value of $10 million, for customer experience research services. This multiple-award BPA allows for various task orders across different IRS divisions, including the Wage & Investment (W&I), Large Business & International (LB&I), and Tax Exempt & Government Entities (TE/GE) divisions, to conduct surveys, focus groups, and analytical services. The purpose of these services is to support the IRS in understanding and improving customer experiences, enabling data-driven enhancements to critical government systems and services relied upon by taxpayers, practitioners, and other stakeholders. PCG Enterprises, an SBA-certified Economically Disadvantaged Women-Owned Small Business, has also been awarded a single-award indefinite delivery contract with the National Gallery of Art, valued at $1,136,772.03, for audience research services including visitor surveys, focus groups, and data analysis.

In addition to the IRS BPA and National Gallery of Art contract, PCG Enterprises has been awarded numerous other prime federal contracts, primarily from the IRS and National Gallery of Art, involving a range of services such as customer satisfaction surveys, usability testing, audience research, and taxpayer feedback collection. The company's past performance includes projects like the W&I OPI Taxpayer Feedback Project, WAGE & INVESTMENT (W&I) ONLINE ACCOUNTS USABILITY TESTING, and various customer experience surveys for different IRS divisions. These contracts have ranged in value from approximately $90,000 to over $1.2 million, with performance periods typically spanning several years.

Transactions

Action Obligated Date
Modification $0
Other Administrative Action 8 $0

Quick answers

Who was awarded contract TIRNO00Z00011?

TIRNO00Z00011 was awarded to PCG Enterprises, Inc. by Internal Revenue Service (Department of the Treasury) on July 27, 2005.

How much is contract TIRNO00Z00011 worth?

A single order can be worth up to $9,999,999,999.

Who can order from contract TIRNO00Z00011?

Only the awarding agency can place orders on it.

Was contract TIRNO00Z00011 competed?

The extent of competition for TIRNO00Z00011 was full and open competition.

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