In support of contact center as a service (CCAAS)

Active Awarded Last action

Contract number
83310122A0001
Awardee
Awarding agency
Task orders
1 $500,387 obligated

Award facts

Combined order value
$500,387 Current and potential, with all options
Last date to order 92% complete
IDV ceiling 50% used
$1,000,000.00
Maximum order
$1,000,000.00
Award type
Single award
Who can order
Only the awarding agency
Contracting staff
Set-aside
No set-aside
Competition
Full and Open Competition · 1 offer Multiple Award, Fair Opportunity
Pricing
Time and Materials

Award details come from SAM.gov/FPDS.

About this IDV

The Export-Import Bank of the United States awarded Systems Integration, Inc. a blanket purchase agreement to provide contact center as a service support. The single award agreement utilizes the contractor's Multiple Award Schedule contract vehicle and has a potential value of $1,000,000.00 over a performance period from April 4, 2022 through April 3, 2027.

Under a separate task order awarded against this agreement, Systems Integration, Inc. will provide UEI Assistance services to the Export-Import Bank. The time and materials task order was awarded on May 5, 2022 and has a value of $500,387.36 to be performed in Hyattsville, Maryland through April 3, 2027. The services aim to support the agency's contact center and user experience improvement initiatives through the period of performance. Both the blanket purchase agreement and initial task order were awarded non-competitively using the contractor's Federal Supply Schedule contract as the vehicle.

Task orders

Task order Ordering agency Obligated Awarded
UEI assistance 83310122F1001 Export Import Bank of the US $500,387

Transactions

Action Obligated Date
Other Administrative Action P00002 · Change $0
Other Administrative Action P00001 · Correction to POP end date $0
Original award $0

Quick answers

Who was awarded contract 83310122A0001?

83310122A0001 was awarded to Systems Integration, Inc. by Export Import Bank of the US on April 4, 2022.

How much is contract 83310122A0001 worth?

Orders under 83310122A0001 have obligated $500,387. 83310122A0001's own ceiling is $1,000,000. A single order can be worth up to $1,000,000.

How many orders have been placed under contract 83310122A0001?

1 order has been placed under 83310122A0001, the latest on May 5, 2022.

Who can order from contract 83310122A0001?

83310122A0001 is a single award blanket purchase agreement. Only the awarding agency can place orders on it.

Is contract 83310122A0001 under another contract?

Yes. 83310122A0001 is a blanket purchase agreement under GS35F295DA, a federal supply schedule, on Multiple Award Schedule (MAS).

Was contract 83310122A0001 competed?

The extent of competition for 83310122A0001 was full and open competition. The government received 1 offer.

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