The U.S. Department of labor, office of public affairs (OPA), single award, agency-wide blanket purchase agreement (BPA) for the U.S. Department of labor (DOL) for national contact center services…
Ended Awarded Last action
- Contract number
- 1605TA20A0008
- Awardee
-
Cognosante, LLC UEI DKP2F2S75GG5 Part of Cognosante Holdings, LLC
- Awarding agency
-
Office of the Assistant Secretary for Administration and Management
Department of Labor
- Task orders
- 7 $54,241,189 obligated
Award facts
- Opportunity
-
- 1605TA20Q00016 Solicitation number
- Combined order value
- $58,273,620 Current and potential, with all options
- Last date to order 100% complete
- IDV ceiling 54% used
- $100,000,000.00
- Award type
- Single award
- Who can order
- Only the awarding agency
- Contracting staff
- NAICS code
- 541519 Other Computer Related Services
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 4 offers Multiple Award, Fair Opportunity
- Pricing
- Labor Hours
- Legislative mandates
-
- Employment Eligibility Verification (E-Verify) FAR subpart 22.18
- Service Contract Inventory FAR subpart 4.17
Award details come from SAM.gov/FPDS.
About this IDV
The U.S. Department of Labor, Office of the Assistant Secretary for Administration and Management, awarded a Blanket Purchase Agreement to Cognosante, LLC on September 30, 2020, with a $100 million ceiling for national contact center services. The BPA was established against the GSA Multiple Award Schedule (MAS).
The BPA serves as the ordering vehicle for contact center operations supporting multiple DOL agencies and offices, including the Wage and Hour Division, Employment and Training Administration, Occupational Safety and Health Administration, Veterans Employment and Training Service, Job Corps National Office, Mine Safety and Health Administration, and the Office of Information and Public Affairs. All performance occurs in Washington, DC.
The BPA carries no set-aside designation and was awarded as a single award. The performance period extends through September 29, 2025.
Notable BPA calls issued under this vehicle include a $17.6 million task order to the Office of Information and Public Affairs (September 30, 2020–September 30, 2025, firm fixed-price pricing); a $12.5 million call for Job Corps national contact center services (December 5, 2020–December 4, 2025, labor-hour pricing); an $8.89 million call supporting OSHA operations (December 5, 2020–December 4, 2025, labor-hour pricing); a $7.03 million call for the Employment and Training Administration (December 5, 2020–December 4, 2025, labor-hour pricing); a $4.49 million call for the Veterans Employment and Training Service (December 5, 2020–December 4, 2025, labor-hour pricing); a $2.77 million call for the Wage and Hour Division (March 7, 2022–March 6, 2024, labor-hour pricing); and a $2.51 million call supporting Mine Safety and Health Administration operations (December 5, 2020–December 4, 2025, labor-hour pricing).
Description
The U.S. Department of labor, office of public affairs (OPA), single award, agency-wide blanket purchase agreement (BPA) for the U.S. Department of labor (DOL) for national contact center services (NCC).
Task orders
Transactions
| Action | Obligated | Date |
|---|---|---|
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Exercise an Option | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Other Administrative Action | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Exercise an Option | $0 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Original award | $0 |
Show all 17
Quick answers
Who was awarded contract 1605TA20A0008?
1605TA20A0008 was awarded to Cognosante, LLC by Office of the Assistant Secretary for Administration and Management (Department of Labor) on September 30, 2020.
How much is contract 1605TA20A0008 worth?
Orders under 1605TA20A0008 have obligated $54,241,189. Their combined current value, with exercised options, is $58,273,620. 1605TA20A0008's own ceiling is $100,000,000.
How many orders have been placed under contract 1605TA20A0008?
7 orders have been placed under 1605TA20A0008, the latest on March 7, 2022.
Who can order from contract 1605TA20A0008?
1605TA20A0008 is a single award blanket purchase agreement. Only the awarding agency can place orders on it.
Is contract 1605TA20A0008 under another contract?
Yes. 1605TA20A0008 is a blanket purchase agreement under GS35F0201R, a federal supply schedule, on Multiple Award Schedule (MAS).
Was contract 1605TA20A0008 competed?
The extent of competition for 1605TA20A0008 was full and open competition. The government received 4 offers.
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