ETA task order. POP: 12/5/2020-12/4/2025 (base year plus 4 option years). COR: lauren fairley.

Ended Awarded Last action

Contract number
1605TA21F00003
Awardee
Awarding agency
Obligated
$7,133,850

Award facts

Contract value 97% obligated
$7,360,914.00 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Funding agency
Office of the Chief Information Officer Office of the Assistant Secretary for Administration and Management, Department of Labor
Competition
Full and Open Competition Multiple Award, Fair Opportunity
Pricing
Labor Hours
Place of performance
Washington, DC 20210, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Other Administrative Action P00031 $0
Other Administrative Action P00030 -$36,437
Other Administrative Action P00029 $0
Other Administrative Action P00028 $0
Supplemental Agreement for work within scope P00027 $274,886
Other Administrative Action P00025 $0
Other Administrative Action P00024 $0
Exercise an Option P00023 $577,934
Funding Only Action P00022 · BPA call for national contact center services (ETA) $1,328,595
Supplemental Agreement for work within scope P00021 · BPA call for national contact center services (ETA) ETA task order. COR: danielle M. Kitrell. $0
Other Administrative Action P00020 $0
Supplemental Agreement for work within scope P00019 $0
Funding Only Action P00018 $1,265,953
Exercise an Option P00017 $0
Funding Only Action P00016 · BPA call for national contact center services (ETA) $0
Supplemental Agreement for work within scope P00015 · BPA call for national contact center services (ETA) ETA task order. COR: danielle M. Kitrell. -$23,481
Supplemental Agreement for work within scope P00014 $1,224,696
Exercise an Option P00013 $0
Supplemental Agreement for work within scope P00012 $0
Other Administrative Action P00011 $0
Supplemental Agreement for work within scope P00010 · BPA call for national contact center services (ETA) $0
Supplemental Agreement for work within scope P00009 · BPA call for national contact center services (ETA) ETA task order. POP: 12/5/2020-12/4/2025 (base year plus 4 option years). COR: lauren fairley. $12,007
Exercise an Option P00008 · BPA call for national contact center services (ETA) $1,197,717
Supplemental Agreement for work within scope P00007 $0
Supplemental Agreement for work within scope P00006 $10,377
Funding Only Action P00005 $801,603
Other Administrative Action P00004 $0
Other Administrative Action P00002 $0
Other Administrative Action P00003 $0
Other Administrative Action P00001 $0
Original award $500,000
Show all 31

About this award

The Department of Labor's Office of the Chief Information Officer issued a BPA call to Cognosante, LLC on December 5, 2020, with a ceiling value of $7.36 million under the Department of Labor's $100 million single-award Blanket Purchase Agreement for national contact center services. The task order runs through December 4, 2025 (base year plus four option years) and covers contact center operations performed in Washington, DC. Work is priced on a labor-hour basis.

Service Contract Inventory reporting shows material growth in labor utilization through FY2024, followed by sharp contraction in FY2025. FY2024 represented peak engagement at 41.5 FTEs and 86,350 contractor hours, generating $4.3 million in invoiced labor. FY2025 dropped to 0.5 FTEs with no subcontractor teaming; Cognosante self-performed all reported hours. Derived government-paid hourly rates rose from $25.54 in FY2021 to a peak of $52.59 in FY2023, stabilizing around $49.86 in FY2024 before the FY2025 pullback. The contracting officer is Lauren Fairley.

Quick answers

Who was awarded contract 1605TA21F00003?

1605TA21F00003 was awarded to Cognosante, LLC by Office of the Assistant Secretary for Administration and Management (Department of Labor) on December 5, 2020.

How much is contract 1605TA21F00003 worth?

The government has obligated $7,133,850 on 1605TA21F00003. Its current value, with exercised options, is $7,360,914.

Which agency awarded contract 1605TA21F00003?

Office of the Assistant Secretary for Administration and Management (Department of Labor) awarded 1605TA21F00003, with funding from Office of the Chief Information Officer (Office of the Assistant Secretary for Administration and Management).

Is contract 1605TA21F00003 an order under another contract?

Yes. 1605TA21F00003 is a BPA call under GS35F0201R-1605TA20A0008, a blanket purchase agreement, on Multiple Award Schedule (MAS).

Was contract 1605TA21F00003 competed?

The extent of competition for 1605TA21F00003 was full and open competition.

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