This requisition is to incrementally fund new OPA NCC award. POP: 09/30/2020-09/30/2025 (base year plus 4 option years).COR: andy huynh 35944.

Ended Awarded Last action

Contract number
1605TA20F00057
Awardee
Awarding agency
Obligated
$16,452,638

Award facts

Contract value 89% obligated
$18,398,679.67 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Funding agency
Office of Information and Public Affairs Department of Labor
Competition
Full and Open Competition Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Washington, DC 20210, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Other Administrative Action P00047 $0
Exercise an Option P00046 $145,000
Supplemental Agreement for work within scope P00045 $235,000
Supplemental Agreement for work within scope P00043 $125,524
Other Administrative Action P00042 $0
Other Administrative Action P00041 $0
Exercise an Option P00040 $295,533
Funding Only Action P00039 $302,000
Supplemental Agreement for work within scope P00038 $0
Funding Only Action P00037 $275,000
Funding Only Action P00036 $781,361
Funding Only Action P00035 $275,000
Funding Only Action P00034 $275,000
Funding Only Action P00033 $675,000
Funding Only Action P00032 $500,000
Supplemental Agreement for work within scope P00031 · BPA call for national contact center services -$161,612
Funding Only Action P00030 $250,000
Supplemental Agreement for work within scope P00029 $1,875,803
Funding Only Action P00028 · BPA call for national contact center serv $1,060,128
Funding Only Action P00027 · The purpose of this modification is to incrementally fund option year 3. $1,000,000
Supplemental Agreement for work within scope P00026 $270,000
Supplemental Agreement for work within scope P00025 $0
Funding Only Action P00024 $330,000
Exercise an Option P00023 $0
Supplemental Agreement for work within scope P00022 $1,594,298
Supplemental Agreement for work within scope P00021 $0
Funding Only Action P00020 $650,000
Exercise an Option P00019 $500,000
Funding Only Action P00018 -$57,435
Funding Only Action P00017 $0
Funding Only Action P00016 $673,375
Funding Only Action P00015 $700,000
Supplemental Agreement for work within scope P00014 $0
Funding Only Action P00013 $170,000
Funding Only Action P00012 $580,000
Supplemental Agreement for work within scope P00011 $0
Funding Only Action P00010 $0
Exercise an Option P00009 · BPA call for national contact center services $450,000
Other Administrative Action P00008 $0
Supplemental Agreement for work within scope P00007 $0
Funding Only Action P00006 · BPA call for national contact center services $658,000
Funding Only Action P00005 $610,000
Supplemental Agreement for work within scope P00004 $603,000
Funding Only Action P00003 $270,052
Other Administrative Action P00002 $0
Supplemental Agreement for work within scope P00001 $0
Original award $542,610
Show all 47

About this award

The Office of Information and Public Affairs issued a BPA call to Cognosante, LLC for national contact center services, with an award date of September 30, 2020 and a ceiling value of $18,398,679.67. The call is issued under a General Services Administration Multiple Award Schedule (MAS).

Performance occurs in Washington, DC. The period of performance runs from September 30, 2020 through September 30, 2025, comprising a base year plus four option years.

The call delivers national contact center operations. Government-invoiced labor shows significant year-over-year volatility: FY2024 peaked at $8.9 million across 83.5 FTEs and 173,694 contractor hours, while FY2025 contracted to $3.1 million with 0.4 FTEs. The derived government-paid blended hourly rate rose from $15.25/hr in FY2021 to $51.47/hr in FY2024, indicating increasing service complexity or staffing mix shift over the performance period. FY2025 reflects no subcontractor teaming; Cognosante self-performed all reported work.

Quick answers

Who was awarded contract 1605TA20F00057?

1605TA20F00057 was awarded to Cognosante, LLC by Office of the Assistant Secretary for Administration and Management (Department of Labor) on September 30, 2020.

How much is contract 1605TA20F00057 worth?

The government has obligated $16,452,638 on 1605TA20F00057. Its current value, with exercised options, is $18,398,680.

Which agency awarded contract 1605TA20F00057?

Office of the Assistant Secretary for Administration and Management (Department of Labor) awarded 1605TA20F00057, with funding from Office of Information and Public Affairs (Department of Labor).

Is contract 1605TA20F00057 an order under another contract?

Yes. 1605TA20F00057 is a BPA call under GS35F0201R-1605TA20A0008, a blanket purchase agreement, on Multiple Award Schedule (MAS).

Was contract 1605TA20F00057 competed?

The extent of competition for 1605TA20F00057 was full and open competition.

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