BPA | customer service surveys mdeo
Active Awarded Last action
- Contract number
- 36C10X22A0005
- Awardee
-
Vistra Communications, LLC UEI NV46ALUKKSL5
- Awarding agency
-
VA Strategic Acquisition Center Frederick
Headquarters, Department of Veterans Affairs
- Task orders
- 2 $5,561,422 obligated
Award facts
- Opportunity
-
- 36C10X22Q0053 Solicitation number
- Combined order value
- $5,848,533 Current and potential, with all options
- Last date to order 92% complete
- IDV ceiling 37% used
- $15,000,000.00
- Maximum order
- $3,000,000.00
- Award type
- Single award
- Who can order
- Only the awarding agency
- Contracting staff
- NAICS code
- 541820 Public Relations Agencies
- Set-aside
- Service-Disabled Veteran-Owned Small Business
- Competition
- Full and Open Competition · 2 offers Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
Award details come from SAM.gov/FPDS.
About this IDV
Vistra Communications, LLC was awarded a blanket purchase agreement under its Multiple Award Schedule contract by the Department of Veterans Affairs Strategic Acquisition Center Frederick. The BPA enables the procurement of customer service survey design, deployment, and analysis services to support the VA's ongoing feedback collection efforts. Two firm-fixed-price calls against the BPA have been issued to date, totaling $5.85 million.
The first call, awarded March 2023, is a $2.85 million contract for survey capabilities. Performance will take place out of Vistra's Florida location through March 2024. The second call, awarded March 2022, is a $3 million contract for surveys to be conducted by the Medical Operations Directorate. This work will also be performed in Florida under a one-year period ending March 2023.
Both calls facilitate the VA's goal of enhancing its services by gaining greater insight into the experiences of veterans and other stakeholders it serves. Leveraging its GSA Schedule, Vistra will deliver survey design, administration and analytical support through the BPA to help the agency strengthen its understanding and responsiveness to those utilizing its programs.
Task orders
| Task order | Ordering agency | Obligated | Awarded |
|---|---|---|---|
| BPA | customer service surveys mdeo | VA Strategic Acquisition Center Frederick | $2,848,533 | |
| Order | customer service surveys mdeo | VA Strategic Acquisition Center Frederick | $2,712,889 |
Transactions
| Action | Obligated | Date |
|---|---|---|
| Exercise an Option | $0 | |
| Original award | $0 |
Quick answers
Who was awarded contract 36C10X22A0005?
36C10X22A0005 was awarded to Vistra Communications, LLC by VA Strategic Acquisition Center Frederick (Headquarters) on March 24, 2022.
How much is contract 36C10X22A0005 worth?
Orders under 36C10X22A0005 have obligated $5,561,422. Their combined current value, with exercised options, is $5,848,533. 36C10X22A0005's own ceiling is $15,000,000. A single order can be worth up to $3,000,000.
How many orders have been placed under contract 36C10X22A0005?
2 orders have been placed under 36C10X22A0005, the latest on March 28, 2023.
Who can order from contract 36C10X22A0005?
36C10X22A0005 is a single award blanket purchase agreement. Only the awarding agency can place orders on it.
Is contract 36C10X22A0005 under another contract?
Yes. 36C10X22A0005 is a blanket purchase agreement under GS07F030CA, a federal supply schedule, on Multiple Award Schedule (MAS).
Was contract 36C10X22A0005 competed?
The extent of competition for 36C10X22A0005 was full and open competition. The government received 2 offers. It was set aside: Service-Disabled Veteran-Owned Small Business.
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