Blanket Purchase Agreement GS07F030CA-36C10X22A0005

Award Date 3/24/22
Last Date to Order 3/23/27
Ultimate Awardee
Not listed
Federal Contract Vehicle
Pricing Type
Firm Fixed Price
Legislative Mandate
Not listed
National Interest Action
None
Award Type
Single
Primary Consortia Member
Not listed
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Vistra Communications, LLC was awarded a blanket purchase agreement under its Multiple Award Schedule contract by the Department of Veterans Affairs Strategic Acquisition Center Frederick. The BPA enables the procurement of customer service survey design, deployment, and analysis services to support the VA's ongoing feedback collection efforts. Two firm-fixed-price calls against the BPA have been issued to date, totaling $5.85 million.

The first call, awarded March 2023, is a $2.85 million contract for survey capabilities. Performance will take place out of Vistra's Florida location through March 2024. The second call, awarded March 2022, is a $3 million contract for surveys to be conducted by the Medical Operations Directorate. This work will also be performed in Florida under a one-year period ending March 2023.

Both calls facilitate the VA's goal of enhancing its services by gaining greater insight into the experiences of veterans and other stakeholders it serves. Leveraging its GSA Schedule, Vistra will deliver survey design, administration and analytical support through the BPA to help the agency strengthen its understanding and responsiveness to those utilizing its programs.

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