Montana 988 capacity improvement project - montana's 988 capacity improvement project will serve montanans at risk of mental health crisis and suicide by continuing to improve its implementation…

Montana 988 capacity improvement project - montana's 988 capacity improvement project will serve montanans at risk of mental health crisis and suicide by continuing to improve its implementation plan that consists of eight overarching goals, involving capacity-building, funding, the maintenance of evidence-based performance standards, the improvement of crisis referral pathways and marketing. These goals will reduce the rate of suicide in montana by providing 24/7 in-state coverage of calls, in all counties, at the 90 percent answer rate standard, or above; provide for sustainable operations by ensuring adequate, diversified, and sustainable funding streams for lifeline member centers; by preventing the degradation of crisis services due to spikes in call volume; by reducing the risk of suicide by supporting crisis centers in meeting lifeline's operational standards, requirements and performance metrics; by reducing the rate of suicide across all populations by ensuring stakeholder input from all communities; by reducing the rate of suicide and self-harm due to mental health crisis by formalizing crisis referral pathways and maintaining a constantly updated referral service database, in coordination with 911 psaps; by decreasing the likelihood of subsequent crisis response by providing best practice follow-up services for 988 callers and by implementing a comprehensive 988 marketing strategy.