Help Center, Inc.

Help Center, Inc., a tax-exempt nonprofit organization headquartered in Bozeman, Montana, operates as a federal grant recipient delivering behavioral health crisis follow-up services and victim advocacy support to rural and frontier communities across Southwest Montana and the tri-state region. The organization functions primarily as a sub-recipient on state and federal grants (89% of recent awards) rather than as a direct prime recipient to federal agencies; its two prime awards—both from the Substance Abuse and Mental Health Services Administration (SAMHSA)—anchor its federal footprint.

Help Center's capability portfolio centers on post-crisis telephonic follow-up, suicide prevention coordination, and victim services. As a prime recipient, Help Center was awarded $250,000 by SAMHSA on September 30, 2026, under the 988 and Behavioral Health Crisis Services Programs (CFDA 93.00R) to implement the Crisis Center Follow-Up Improvement Project through September 29, 2029. The project delivers 24-hour, 90-day minimum follow-up services across a 13-county, 28,729-square-mile region of Southwest Montana (population 244,842), with partnerships extending crisis follow-up support through Voices of Hope, Montana's designated 988 Suicide & Crisis Lifeline provider, to 36 additional counties (population 515,012). Help Center targets individuals at high risk for suicide or repeated crisis utilization, those transitioning from higher levels of care, and residents of rural and tribal communities with limited behavioral health infrastructure, with a goal of supporting 3,500 people in the project's third year. An earlier three-year SAMHSA-funded implementation (awarded September 30, 2023, with completion September 29, 2026) built the foundation for the current crisis follow-up framework. Help Center also operates as a sub-recipient delivering victim services—medical, legal, and personal advocacy interventions—under awards flowing from the Montana Board of Crime Control and the State of Montana Department of Health and Human Services, with sub-awards spanning victim services, suicide prevention support, and domestic-violence victim advocacy beginning in 2022.

Customer concentration aligns heavily with SAMHSA and Department of Justice victim programs. SAMHSA accounts for the majority of Help Center's federal footprint across both prime and sub-award work, with the Department of Justice Office on Violence Against Women and the Office of Justice Programs Victims of Crime rounding out a customer base of six distinct federal agencies. Help Center's activity shows concentration in 2022 (ten awards) followed by sparse recent volume (two awards in 2024, two in 2026); combined dollars obligated across all awards total $7.6 million. The organization operates without federal contracts or contract vehicles, relying entirely on grant relationships and state pass-through sub-awards for federal funding.