Switchboard operator
Ended Purchase Order Awarded Last action
- Contract number
- 36C24625P0059
- Awardee
-
Innovation At Work Inc. UEI FBFALR6EY3V4
- Awarding agency
-
Veterans Integrated Service Network 6
Veterans Health Administration, Department of Veterans Affairs
- Obligated
- $950,381
Award facts
- Opportunity
-
- R426--SWITCHBOARD OPERATOR Intent to Sole Source Pre-Solicitation · 36C24624Q1488 · Posted Sep 27, 2024
- Contract value 100% obligated
- $950,381.10 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Contracting staff
- NAICS code
- 561421 Telephone Answering Services
- Set-aside
- Service-Disabled Veteran-Owned Small Business Sole Source
- Competition
- Not Competed under SAP · 1 offer Simplified Acquisition
- Pricing
- Firm Fixed Price
- Place of performance
- Hampton, VA 23667, USA
- Legislative mandates
-
- Clinger-Cohen Act FAR part 39
- Service Contract Act FAR subpart 22.10
- Service Contract Inventory FAR subpart 4.17
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Exercise an Option | $316,794 | |
| Original award | $633,587 |
About this award
The Department of Veterans Affairs (VA) Veterans Health Administration, Veterans Integrated Service Network 6, awarded a sole source contract to Innovation At Work Inc., a Service-Disabled Veteran-Owned Small Business (SDVOSB), for Switchboard Operator services to support the Hampton VA Medical Center in Hampton, Virginia. The contract has a period of performance from October 1, 2024 through September 31, 2025 and a ceiling value of $950,381.10. The required services include receiving, transferring, assessing, tracking, monitoring, and handling the disposition of inbound calls. This contract opportunity was set aside for SDVOSBs under the North American Industry Classification System (NAICS) code 561421 - Telephone Answering Services. Innovation At Work Inc. is a minority-owned, veteran-owned, and service-disabled veteran-owned small business that specializes in providing a range of professional and administrative services to federal agencies, with a focus on supporting healthcare, medical, and administrative operations.
Quick answers
Who was awarded contract 36C24625P0059?
36C24625P0059 was awarded to Innovation At Work Inc. by Veterans Integrated Service Network 6 (Veterans Health Administration) on October 1, 2024.
How much is contract 36C24625P0059 worth?
The government has obligated $950,381 on 36C24625P0059.
Was contract 36C24625P0059 competed?
The extent of competition for 36C24625P0059 was not competed under sap. The government received 1 offer. It was set aside: Service-Disabled Veteran-Owned Small Business Sole Source.
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