R426--SWITCHBOARD OPERATOR Intent to Sole Source
Closed Pre-Solicitation Posted
This opportunity was awarded. See the award notice from .
- Solicitation number
- 36C24624Q1488
- Agency
- Veterans Integrated Service Network 6 Veterans Health Administration, Department of Veterans Affairs
- Responses due
- Set-aside
- Service-Disabled Veteran-Owned Small Business
Opportunity facts
- NAICS code
- 561421 Telephone Answering Services
- Place of performance
- Hampton VA Medical Center Hampton, Virginia 23667, United States
- Points of contact
-
- Warren A Pennil warren.pennil@va.gov (757) 722-9961
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Veterans Affairs (VA) Veterans Health Administration, Veterans Integrated Service Network 6, intends to award a sole source contract to Innovation at Work Inc. for Switchboard Operator services to support the Hampton VA Medical Center in Hampton, VA. The required services include receiving, transferring, assessing, tracking, monitoring, and handling the disposition of inbound calls. The period of performance is from October 1, 2024 through September 31, 2025. As this is a sole source procurement, quotes are not being requested. Responses to this Pre-solicitation Notice must be received in writing no later than 12:00 PM EST on September 30, 2024 and should include the firm name, point of contact, title, address, and telephone number of the responding party.
This contract opportunity is set aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSB) under the North American Industry Classification System (NAICS) code 561421 - Telephone Answering Services. The Product Service Code (PSC) is R426 - Support- Professional: Communications. No information is provided on potential incumbent contractors or award value.
Notice text
INTENT TO SOLE SOURCE:
Veterans Health Administration, Hampton, VA intends to award on sole source basis a contract to Innovation at Work Inc for Switchboard Operator services to support the Hampton VA Medical Center Hampton VA. The period of performance is 1 Oct 2024 through 31 Sept 2025.
The proposed contract action is for service for which the Government intends to procure from one source under the authority of FAR 6.302
Services include the receiving, transfer, assess, track, monitor and handle the disposition of inbound calls.
As a Sole Source purchase quotes are not being requested. Responses shall be received, in writing, no later than 12:00 PM EST 30 Sep 24 to warren.pennil@va.gov. Any firm or individual submitting comments shall identify their firm name, point of contact, title, address and telephone number.
Attachments
| File | Type | Posted |
|---|---|---|
| 36C24624Q1488.docx | DOCX document |
Notice history
| Notice | Type | Posted |
|---|---|---|
| R426--hvamc switchboard operator | Award Notice | |
| R426--SWITCHBOARD OPERATOR Intent to Sole Source | Pre-Solicitation |
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