James J. Peters switchboard services
Active Purchase Order Awarded Last action
- Contract number
- 36C24226P0512
- Awardee
-
Innovation At Work Inc. UEI FBFALR6EY3V4
- Awarding agency
-
Veterans Integrated Service Network 2
Veterans Health Administration, Department of Veterans Affairs
- Obligated
- $239,021
Award facts
- Opportunity
-
- R699--James J. Peters Switchboard Operators (BRONX) Pre-Solicitation · 36C24226Q0189 · Posted Feb 27, 2026
- Contract value 9% obligated
-
- $239,020.80 Current, with exercised options
- $2,648,322.49 Potential, with all options
- Completion date 12% complete
- Current and potential, with all options
- NAICS code
- 561421 Telephone Answering Services
- PSC
- R699 Support- Administrative: Other
- Set-aside
- No set-aside
- Competition
- Competed under SAP · 8 offers Simplified Acquisition
- Pricing
- Firm Fixed Price
- Place of performance
- Bronx, NY 10468, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Other Administrative Action | $0 | |
| Original award | $239,021 |
About this award
The Department of Veterans Affairs Veterans Integrated Service Network 2 awarded a purchase order to Innovation At Work Inc., a service-disabled veteran-owned small business, for James J. Peters Switchboard Services with a ceiling value of $2,648,322.49, effective May 1, 2026. The order is designated as a Service-Disabled Veteran-Owned Small Business set-aside.
Performance occurs at the James J. Peters VA Medical Center in Bronx, New York. The contractor provides 24-hour, seven-day-a-week switchboard operator services, including incoming call handling, emergency communications, public address and paging systems administration, and long-distance call assistance using commercial and Federal Telephone Service networks. Staffing includes eight operators and one supervisor. The contract runs through September 30, 2030, with a base period from April 1 through September 30, 2026, followed by four one-year option periods.
Quick answers
Who was awarded contract 36C24226P0512?
36C24226P0512 was awarded to Innovation At Work Inc. by Veterans Integrated Service Network 2 (Veterans Health Administration) on May 1, 2026.
How much is contract 36C24226P0512 worth?
The government has obligated $239,021 on 36C24226P0512. Its potential value, with all options, is $2,648,322.
Was contract 36C24226P0512 competed?
The extent of competition for 36C24226P0512 was competed under sap. The government received 8 offers.
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