Purchase Order 36C24226P0512
- Not listed
- Innovation At Work Inc. was awarded a $2,179,662.51 firm fixed price purchase order to provide switchboard operator services for the Department of Veterans Affairs Veterans Health Care System located in New Orleans, Louisiana. The contract has a period of performance from July 1, 2020 through September 30, 2024 to support the Southeast Louisiana Veterans Health Care System. Per the original solicitation, the contractor will provide all necessary personnel, supervision, and services to perform...
- This is a firm-fixed-price purchase order contract awarded by the Department of Veterans Affairs (VA) Veterans Health Administration to Innovation At Work Inc., a service-disabled veteran-owned small business (SDVOSB). The contract is for switchboard operator services at the Michael E. DeBakey VA Medical Center in Houston, Texas. The period of performance is from September 15, 2025, to September 14, 2030, with a ceiling value of $3,659,939.28. The contract was set aside for SDVOSB firms under...
- The Department of Veterans Affairs (VA) awarded a definitive, firm-fixed-price contract valued at $4,405,897.22 to Innovation At Work Inc., a service-disabled veteran-owned small business (SDVOSB). The contract is for switchboard services at the Stratton VA Medical Center in Albany, New York, with a period of performance from October 1, 2020 through September 30, 2025. This requirement was set aside exclusively for SDVOSBs under NAICS code 561621. Innovation At Work Inc. is a minority-owned,...
- Innovation At Work Inc., a service-disabled veteran-owned small business based in Montgomery, Alabama, was awarded a $1.94M firm fixed-price purchase order for switchboard services at the Department of Veterans Affairs Gulf Coast Veterans Health Care System facility in Biloxi, Mississippi. The contract, which commenced on November 1, 2024, and is scheduled for completion by September 30, 2025, encompasses 24/7/365 switchboard operations including attendant HPC Smartcard Keyboard operation,...
- The U.S. Department of Veterans Affairs, Veterans Integrated Service Network 6, awarded a $158,396.85 firm fixed-price purchase order to Innovation At Work Inc. for bridge switchboard operator services to be performed in Hampton, Virginia, with a completion date of June 30, 2026. Innovation At Work Inc. is a Montgomery, Alabama-based minority-owned, veteran-owned, and service-disabled veteran-owned small business specializing in administrative and professional services to federal agencies....
- The Department of Veterans Affairs Veterans Integrated Service Network 7 awarded a purchase order to Innovation At Work Inc., a service-disabled veteran-owned small business, for switchboard operator services with a ceiling value of $2,961,562.40 on April 1, 2022. Performance is at Birmingham, Alabama. The work includes handling approximately 50,000 calls monthly and 600,000 calls annually for the Birmingham VA Medical Center and its community-based outpatient clinics. The contract carries a...
- Innovation At Work Inc., a Service-Disabled Veteran-Owned Small Business (SDVOSB) based in Montgomery, Alabama, was awarded a firm-fixed-price Purchase Order by the Department of Veterans Affairs' Veterans Integrated Service Network 16 to provide switchboard operator services for the Southeast Louisiana Veterans Healthcare System in New Orleans. The contract was awarded on October 8, 2021, with a ceiling value of $4.46 million and an ultimate completion date of September 30, 2026. The...
- The Department of Veterans Affairs (VA) Veterans Health Administration Veterans Integrated Service Network 2 awarded a $3,438,551.10 firm-fixed-price purchase order to Innovation At Work Inc., a minority-owned, veteran-owned, and service-disabled veteran-owned small business, to provide 24/7/365 switchboard and information desk services for the Stratton VA Medical Center in Albany, New York. The contract has a five-year term from October 1, 2025, through September 30, 2030. This procurement...
- The Department of Veterans Affairs Veterans Health Administration awarded a firm-fixed-price definitive contract to Innovation At Work Inc., a Service-Disabled Veteran-Owned Small Business (SDVOSB), to provide switchboard operation services at the Atlanta VA Medical Center and a satellite office in Decatur, Georgia. The $3,674,366.74 contract has a completion date of April 30, 2025. Innovation At Work Inc. is a minority-owned, veteran-owned business that has previously provided various...
- Veterans Integrated Service Network 7 (VA) awarded a purchase order to Innovation At Work Inc., a service-disabled veteran-owned small business, for telephone answering services on May 1, 2025, with a ceiling value of $3,838,154.73. The order is set aside for service-disabled veteran-owned small businesses. Performance occurs in Decatur, Georgia. The requirement covers 24/7 switchboard operations at the Joseph Maxwell Cleland Atlanta VA Medical Center, including incoming and outgoing call...
Veterans Integrated Service Network 2 (VA) awarded a purchase order to Innovation At Work Inc., a service-disabled veteran-owned small business, on May 1, 2026, for James J. Peters Switchboard Services at a ceiling value of $2,648,322.49. The procurement is set aside for service-disabled veteran-owned small businesses. Performance takes place in Bronx, New York. Innovation At Work Inc. will supply switchboard operator services, including eight operators and one supervisor to handle incoming calls, emergency communications, public address and paging systems, and long-distance call assistance on a 24-hour, seven-day-a-week basis. The contract runs through March 31, 2031. The originating solicitation, posted February 27, 2026, with proposals due March 20, 2026, established pricing as the primary evaluation criterion.
Name | Description | Solicitation Number | FederalAgency | Type | PostedDate |
|---|---|---|---|---|---|
R699--James J. Peters Switchboard Operators (BRONX) | 36C24226Q0189 | Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 2 | Pre-Solicitation 1/2 | 2/27/26, 9:20 AM | |
R699--James J. Peters Switchboard Operators Services. | 36C24226Q0189 | Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 2 | Solicitation 2/2 | 2/27/26, 9:24 AM |
Mod # | Description | ReasonForModification | Federal Obligation | Date |
|---|---|---|---|---|
| Not listed | Not listed | $239.0k | 5/13/26 |