Veterans outcome assessment program services
Active Purchase Order Awarded Last action
- Contract number
- 36C24126P0555
- Awardee
-
Vistra Communications, LLC UEI NV46ALUKKSL5
- Awarding agency
-
Veterans Integrated Service Network 1
Veterans Health Administration, Department of Veterans Affairs
- Obligated
- $2,212,102
Award facts
- Opportunity
-
- R408--Veterans Outcome Assessment Program (VOAP) Services- Q&A Amendment Solicitation · 36C24126Q0520 · Posted May 28, 2026
- Contract value 34% obligated
-
- $2,212,102.00 Current, with exercised options
- $6,595,450.00 Potential, with all options
- Completion date 5% complete
-
- Current, with exercised options
- Potential, with all options
- NAICS code
- 541910 Marketing Research and Public Opinion Polling
- Set-aside
- Service-Disabled Veteran-Owned Small Business
- Competition
- Competed under SAP · 6 offers Simplified Acquisition
- Pricing
- Firm Fixed Price
- Place of performance
- Lutz, FL 33549, USA
Award details come from SAM.gov/FPDS.
About this award
The Department of Veterans Affairs Veterans Integrated Service Network 1 awarded a Purchase Order to Vistra Communications, LLC, a service-disabled veteran-owned small business, for $6,595,450 on September 1, 2026, under a Service-Disabled Veteran-Owned Small Business set-aside to deliver Veterans Outcome Assessment Program Services through July 31, 2029.
Performance occurs in Lutz, Florida. The contract requires Vistra to conduct 16,000 pairs of baseline and follow-up telephone interviews annually for veterans receiving mental health and suicide prevention services, with an additional 150–200 pairs for the VA's Puppies Assisting Wounded Servicemembers pilot program. Baseline interviews must occur within 30 days of a veteran's initial mental health appointment, with follow-ups 160–190 days later using VA-provided standardized protocols. Interviews must be conducted 10:00 AM to 8:00 PM across all U.S. time zones, Monday through Friday, excluding federal holidays. Contractor personnel must complete VA security training and CITI Program human subjects protection training. The contract is firm-fixed price with a one-year base period and two optional 12-month extension years. The solicitation was posted May 28, 2026, with proposals due June 26, 2026.
Quick answers
Who was awarded contract 36C24126P0555?
36C24126P0555 was awarded to Vistra Communications, LLC by Veterans Integrated Service Network 1 (Veterans Health Administration) on September 1, 2026.
How much is contract 36C24126P0555 worth?
The government has obligated $2,212,102 on 36C24126P0555. Its potential value, with all options, is $6,595,450.
Was contract 36C24126P0555 competed?
The extent of competition for 36C24126P0555 was competed under sap. The government received 6 offers. It was set aside: Service-Disabled Veteran-Owned Small Business.
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