Dental patient satisfaction survey(s)
Ended Purchase Order Awarded Last action
- Contract number
- 36C10G24P0001
- Awardee
-
Ipsos Public Affairs, LLC UEI G3HKA2SVBNK7
- Awarding agency
-
Headquarters
Department of Veterans Affairs
- Obligated
- $715,143
Award facts
- Opportunity
-
- R422--Dental Patient Satisfaction Survey Project (549-24-1-028-0002) (VA-24-00002986), RFQ Solicitation · 36C10G23Q0105 · Posted Sep 7, 2023
- Contract value 37% obligated
- $1,919,787.66 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Contracting staff
- NAICS code
- 541910 Marketing Research and Public Opinion Polling
- Set-aside
- No set-aside
- Competition
- Competed under SAP · 2 offers Simplified Acquisition
- Pricing
- Firm Fixed Price
- Place of performance
- Norwalk, CT 06851, USA
- Legislative mandates
-
- Service Contract Inventory FAR subpart 4.17
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Supplemental Agreement for work within scope | $0 | |
| Funding Only Action | -$44,655 | |
| Supplemental Agreement for work within scope | $0 | |
| Exercise an Option | $380,721 | |
| Other Administrative Action | $0 | |
| Original award | $379,078 |
About this award
The Department of Veterans Affairs, Veterans Health Administration, Office of Dentistry awarded a $1.92M firm fixed-price purchase order to Ipsos Public Affairs, LLC on October 1, 2023, to conduct dental patient satisfaction surveys across VA dental care facilities. Under this contract, Ipsos will coordinate mail and online surveys of approximately 48,000 to 60,000 veterans annually at 240 VA sites, maintain a secure reporting website, provide benchmarking data, and deliver monthly, quarterly, and annual data analysis and reporting. The contract extends through December 30, 2025, covering the base period and optional extension periods. Surveys will be translated into Spanish for Puerto Rico locations, with an incumbent benchmark response rate of 30% for mailed surveys. This is a standalone purchase order with no small business set-aside designation.
Ipsos Public Affairs, a global market research firm headquartered in Norwalk, Connecticut, brings extensive experience in federal healthcare survey work and holds several significant government contracts, including a $2B IDV with the Department of Education's Institute of Education Sciences and substantial BPAs with the Department of Labor and Department of Health and Human Services. The company specializes in survey design, data collection, and program evaluation services across multiple federal agencies, including the VA, CDC, and Social Security Administration, positioning it well to execute this patient satisfaction measurement initiative supporting VA healthcare quality improvement efforts.
Quick answers
Who was awarded contract 36C10G24P0001?
36C10G24P0001 was awarded to Ipsos Public Affairs, LLC by Headquarters (Department of Veterans Affairs) on October 1, 2023.
How much is contract 36C10G24P0001 worth?
The government has obligated $715,143 on 36C10G24P0001. Its current value, with exercised options, is $1,919,788.
Was contract 36C10G24P0001 competed?
The extent of competition for 36C10G24P0001 was competed under sap. The government received 2 offers.
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