This task order is to procure managed services to support the remaining legacy tsrp hardware and software until contact center services are transitioned to the tpco; following stakeholder agreement to…
Ended Awarded
- Contract number
- 28321324FDS030156
- Awardee
-
Avaya Federal Solutions, Inc. UEI D4PHSMM4R125
- Awarding agency
-
Social Security Administration
- Obligated
- $4,993,223
Award facts
- Contract value 100% obligated
- $4,993,222.80 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Contracting staff
- NAICS code
- 517110 Wired Telecommunications Carriers
- Set-aside
- No set-aside
- Competition
- Full and Open Competition Negotiated Proposal / Quote
- Pricing
- Firm Fixed Price
- Place of performance
- Baltimore, MD 21235, USA
Award details come from SAM.gov/FPDS.
About this award
This task order was awarded by the Social Security Administration (SSA) to Avaya Federal Solutions, Inc., a major provider of unified communications and contact center solutions to U.S. federal agencies. The $4,993,222.80 firm-fixed-price contract will procure managed services to support the SSA's remaining legacy Telephone Systems Replacement Project (TSRP) hardware and software until the agency's contact center services can be fully transitioned. This effort is part of the SSA's multi-year initiative to modernize its nationwide communications infrastructure. Avaya Federal Solutions, a large prime contractor, has supported the TSRP through numerous previous delivery orders, providing IP telephony systems, workforce optimization tools, and cloud-based solutions. This task order does not have a small business set-aside designation.
Description
This task order is to procure managed services to support the remaining legacy tsrp hardware and software until contact center services are transitioned to the tpco; following stakeholder agreement to proceed. Without managed services, field offic
Quick answers
Who was awarded contract 28321324FDS030156?
28321324FDS030156 was awarded to Avaya Federal Solutions, Inc. by Social Security Administration on August 14, 2024.
How much is contract 28321324FDS030156 worth?
The government has obligated $4,993,223 on 28321324FDS030156.
Is contract 28321324FDS030156 an order under another contract?
Yes. 28321324FDS030156 is a delivery order under SS000760066, an indefinite delivery contract.
Was contract 28321324FDS030156 competed?
The extent of competition for 28321324FDS030156 was full and open competition.
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