The purpose of this task order is to procure professional services to update the tsmi platform and update the aceyus platform from a 10 second data refresh to 5 seconds. The current implementation…
Ended Awarded
- Contract number
- 28321323FDS030205
- Awardee
-
Avaya Federal Solutions, Inc. UEI D4PHSMM4R125
- Awarding agency
-
Social Security Administration
- Obligated
- $3,732,762
Award facts
- Contract value 100% obligated
- $3,732,762.20 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Contracting staff
- NAICS code
- 517110 Wired Telecommunications Carriers
- Set-aside
- No set-aside
- Competition
- Full and Open Competition Negotiated Proposal / Quote
- Pricing
- Firm Fixed Price
- Place of performance
- Baltimore, MD 21235, USA
Award details come from SAM.gov/FPDS.
About this award
This is a firm fixed price delivery order awarded by the Social Security Administration (SSA) to Avaya Federal Solutions, Inc. for professional services to update the agency's TSMI platform and reduce the data refresh rate of the Aceyus reporting platform from 10 to 5 seconds. The $3,732,762.20 task order is part of the SSA's larger Telephone Systems Replacement Project (TSRP), a multi-year program to modernize the agency's call routing, interactive voice response, and agent workstation technologies. Avaya Federal Solutions is serving as the prime contractor and systems integrator, collaborating with other vendors like Cisco. This delivery order does not have a set-aside designation.
Description
The purpose of this task order is to procure professional services to update the tsmi platform and update the aceyus platform from a 10 second data refresh to 5 seconds. The current implementation of the aceyus reporting tool is designed to suppo
Quick answers
Who was awarded contract 28321323FDS030205?
28321323FDS030205 was awarded to Avaya Federal Solutions, Inc. by Social Security Administration on September 11, 2023.
How much is contract 28321323FDS030205 worth?
The government has obligated $3,732,762 on 28321323FDS030205.
Is contract 28321323FDS030205 an order under another contract?
Yes. 28321323FDS030205 is a delivery order under SS000760066, an indefinite delivery contract.
Was contract 28321323FDS030205 competed?
The extent of competition for 28321323FDS030205 was full and open competition.
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