The purpose of this task order is to continue managed services for the tsrp verient solution. This solution provides workforce optimization (WFO) tools that are used by supervisors to manage…
Ended Awarded Last action
- Contract number
- 28321323FDS030100
- Awardee
-
Avaya Federal Solutions, Inc. UEI D4PHSMM4R125
- Awarding agency
-
Social Security Administration
- Obligated
- $551,733
Award facts
- Contract value 100% obligated
- $551,733.00 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Contracting staff
- NAICS code
- 517110 Wired Telecommunications Carriers
- Set-aside
- No set-aside
- Competition
- Full and Open Competition Negotiated Proposal / Quote
- Pricing
- Firm Fixed Price
- Place of performance
- Baltimore, MD 21235, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Other Administrative Action | $0 | |
| Original award | $551,733 |
About this award
The Social Security Administration awarded Avaya Federal Solutions, Inc. a $551,733 firm fixed price delivery order to continue managed services for the Telephone Systems Replacement Project's Verient Solution. This solution provides Workforce Optimization tools, such as those used by supervisors to manage National 800 Number agents, through June 14, 2023 in Baltimore, Maryland. No applicable subcontractors were identified.
Description
The purpose of this task order is to continue managed services for the tsrp verient solution. This solution provides workforce optimization (WFO) tools that are used by supervisors to manage national 800 number (N8NN) agents.
Quick answers
Who was awarded contract 28321323FDS030100?
28321323FDS030100 was awarded to Avaya Federal Solutions, Inc. by Social Security Administration on May 3, 2023.
How much is contract 28321323FDS030100 worth?
The government has obligated $551,733 on 28321323FDS030100.
Is contract 28321323FDS030100 an order under another contract?
Yes. 28321323FDS030100 is a delivery order under SS000760066, an indefinite delivery contract.
Was contract 28321323FDS030100 competed?
The extent of competition for 28321323FDS030100 was full and open competition.
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