Hardware/software maintenance (12 months of maintenance) for telephone system replacement project (tsrp) verint WFO solution.
Ended Awarded
- Contract number
- 28321321FDS030184
- Awardee
-
Avaya Federal Solutions, Inc. UEI D4PHSMM4R125
- Awarding agency
-
Social Security Administration
- Obligated
- $1,340,487
Award facts
- Contract value 100% obligated
- $1,340,486.55 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Contracting staff
- NAICS code
- 517110 Wired Telecommunications Carriers
- Set-aside
- No set-aside
- Competition
- Full and Open Competition Negotiated Proposal / Quote
- Pricing
- Firm Fixed Price
- Place of performance
- Baltimore, MD 21235, USA
Award details come from SAM.gov/FPDS.
About this award
The Social Security Administration awarded a $1.3 million firm fixed price delivery order against an unspecified contract vehicle to Avaya Federal Solutions, Inc. for hardware/software maintenance of a Verint Workforce Optimization telephone system replacement project. The 12-month period of performance is from September 2021 through June 2022. Funding is provided by the SSA to support ongoing maintenance of its Telephone Systems Replacement Project, a major program aimed at modernizing the agency's contact center infrastructure. No subcontractors or set aside designations were identified in the award information.
Quick answers
Who was awarded contract 28321321FDS030184?
28321321FDS030184 was awarded to Avaya Federal Solutions, Inc. by Social Security Administration on September 17, 2021.
How much is contract 28321321FDS030184 worth?
The government has obligated $1,340,487 on 28321321FDS030184.
Is contract 28321321FDS030184 an order under another contract?
Yes. 28321321FDS030184 is a delivery order under SS000760066, an indefinite delivery contract.
Was contract 28321321FDS030184 competed?
The extent of competition for 28321321FDS030184 was full and open competition.
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