Task order against tsrp contract SS00-07-60066 for option year 11, contract year 12 for continued maintenance, managed services and bulk MAC/RO.

Ended Awarded Last action

Contract number
28321320FDS030072
Awardee
Awarding agency
Obligated
$22,855,093

Award facts

Contract value 100% obligated
$22,855,093.00 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Set-aside
No set-aside
Competition
Full and Open Competition Negotiated Proposal / Quote
Pricing
Firm Fixed Price
Place of performance
Baltimore, MD 21235, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Funding Only Action P00003 $500,000
Funding Only Action P00002 · The purpose of this modification is to increase funding for clin 0003, contract year 13 bulk moves, adds, and changes (MAC) and relocation order (RO) process… $800,000
Funding Only Action P00001 · The purpose of this modification is to increase funding for clin 0002, managed services. Funds have increased by $745,605.00. $745,605
Original award $20,809,488

About this award

This task order against the Social Security Administration's Telephone Systems Replacement Project contract provides for continued maintenance, managed services, and bulk mail/reply operations support. Valued at $22.9 million, Avaya Federal Solutions will deliver these services over a one-year period in Baltimore, Maryland under a firm fixed price contract. As the prime contractor supporting the SSA's efforts to modernize its contact center infrastructure through this longstanding IDIQ vehicle, Avaya will leverage its expertise in contact center technologies and operations to further the agency's mission of serving American citizens through its nationwide network of field offices and multichannel communications systems.

Quick answers

Who was awarded contract 28321320FDS030072?

28321320FDS030072 was awarded to Avaya Federal Solutions, Inc. by Social Security Administration on March 5, 2020.

How much is contract 28321320FDS030072 worth?

The government has obligated $22,855,093 on 28321320FDS030072.

Is contract 28321320FDS030072 an order under another contract?

Yes. 28321320FDS030072 is a delivery order under SS000760066, an indefinite delivery contract.

Was contract 28321320FDS030072 competed?

The extent of competition for 28321320FDS030072 was full and open competition.

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