ACS call center services-monterrey, mexico
Ended Awarded Last action
- Contract number
- SAQMMA17F1957
- Awardee
-
Peregrine Technical Solutions, LLC UEI QCV1G7RNQUN5 Part of Goldbelt, Incorporated
- Awarding agency
-
Office of Acquisition Management
Department of State
- Obligated
- $501,716
Award facts
- Contract value 80% obligated
-
- $554,244.24 Current, with exercised options
- $626,085.72 Potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Funding agency
- Bureau of Consular Affairs Department of State
- NAICS code
- 541611 Administrative Management and General Management Consulting Services
- PSC
- D321 It And Telecom- Help Desk
- Set-aside
- No set-aside
- Competition
- Not Competed Only One Source
- Pricing
- Fixed Price Level of Effort
- Place of performance
- Washington, DC 20001, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Change Order | -$1,420 | |
| Funding Only Action | $72,183 | |
| Other Administrative Action | -$3,312 | |
| Other Administrative Action | $183,664 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $0 | |
| Exercise an Option | $73,635 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $74,995 | |
| Original award | $101,971 |
About this award
The U.S. Department of State's Bureau of Consular Affairs awarded a delivery order contract valued at $626,085.72 to Peregrine Technical Solutions, LLC for call center services supporting operations in Monterrey, Mexico. Peregrine, an Alaska Native Corporation-owned small business headquartered in Juneau, Alaska, held SBA Certification as an 8(a) Program Participant at the time of award. The contract was issued on September 20, 2017, with an ultimate completion date of March 30, 2023, and utilized fixed-price level-of-effort pricing. No socioeconomic set-aside designation was applied to this award. As a subsidiary of Goldbelt, Incorporated, Peregrine leveraged its certified small disadvantaged business status and specialized experience in providing federal services to secure this domestic staffing and professional services engagement.
This delivery order was performed in Washington, DC and supported the Bureau of Consular Affairs' administrative operations. The Bureau, which manages consular functions including visa processing, passport services, and citizen support overseas, regularly requires call center and customer service support for both domestic and international operations. Peregrine's selection reflects the company's broader portfolio of professional services and staffing support across federal agencies, capabilities that are further enabled through its participation in multiple Indefinite Delivery Vehicles including OASIS Small Business contracts and the 8(a) STARS III Government-Wide Acquisition Contract, positioning the firm to deliver customized solutions across diverse federal requirements.
Quick answers
Who was awarded contract SAQMMA17F1957?
SAQMMA17F1957 was awarded to Peregrine Technical Solutions, LLC by Office of Acquisition Management (Department of State) on September 20, 2017.
How much is contract SAQMMA17F1957 worth?
The government has obligated $501,716 on SAQMMA17F1957. Its current value, with exercised options, is $554,244. Its potential value, with all options, is $626,086.
Which agency awarded contract SAQMMA17F1957?
Office of Acquisition Management (Department of State) awarded SAQMMA17F1957, with funding from Bureau of Consular Affairs (Department of State).
Is contract SAQMMA17F1957 an order under another contract?
Yes. SAQMMA17F1957 is a delivery order under SAQMMA16D0102, an indefinite delivery contract.
Was contract SAQMMA17F1957 competed?
The extent of competition for SAQMMA17F1957 was not competed.
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