Helpdesk ticketing system
Active Awarded Last action
- Contract number
- 54310326F00006
- Awardee
-
Software Information Resource Corp. UEI EJJMMJHYDFH6
- Awarding agency
-
Federal Labor Relations Authority
- Obligated
- $18,026
Award facts
- Contract value 100% obligated
- $18,026.07 Current and potential, with all options
- Completion date 65% complete
- Current and potential, with all options
- Contracting staff
- NAICS code
- 541519 Other Computer Related Services
- PSC
- DE10 IT and Telecom - End User as a Service: Help Desk;Tier 1-2,Workspace,Print,Output,Productivity Tools
- Set-aside
- Total Small Business
- Competition
- Full and Open Competition after exclusion of sources · 1 offer Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Washington, DC 20005, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Supplemental Agreement for work within scope | $5,371 | |
| Original award | $12,655 |
About this award
The Federal Labor Relations Authority awarded a delivery order for a Helpdesk Ticketing System to Software Information Resource Corp., a certified woman-owned small business, on February 25, 2026, under the Solutions for Enterprise Wide Procurement V (SEWP V) government-wide acquisition contract. This total small business set-aside delivery order carries a firm fixed price ceiling value of $12,654.72 and is scheduled for completion by February 24, 2027. The work will be performed in Washington, DC.
Software Information Resource Corp. is an established federal IT solutions provider with extensive experience delivering enterprise software licensing, maintenance services, and technical support across civilian and defense agencies. The company's selection for this helpdesk ticketing system reflects its demonstrated capabilities in IT infrastructure and operational support services, complementing its broader portfolio of federal contract work including enterprise software renewals and hardware solutions. As a woman-owned small business with multiple SBA certifications, the awardee brings relevant expertise to support the Federal Labor Relations Authority's technology requirements through this delivery order vehicle.
Quick answers
Who was awarded contract 54310326F00006?
54310326F00006 was awarded to Software Information Resource Corp. by Federal Labor Relations Authority on February 25, 2026.
How much is contract 54310326F00006 worth?
The government has obligated $18,026 on 54310326F00006.
Is contract 54310326F00006 an order under another contract?
Yes. 54310326F00006 is a delivery order under NNG15SD74B, a government wide acquisition contract (GWAC), on Solutions for Enterprise Wide Procurement V (SEWP V).
Was contract 54310326F00006 competed?
The extent of competition for 54310326F00006 was full and open competition after exclusion of sources. The government received 1 offer. It was set aside: Total Small Business.
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