The components of the cisco uccx service comprise agent seat licenses, IVR ports designated for self-service applications, supervisor licenses intended for management functions, and integrated…
Active Awarded Last action
- Contract number
- HQ003425FE353
- Awardee
-
Regency Consulting Inc. UEI SC8LMLWA6H51
- Awarding agency
-
Washington Headquarters Service
Department of Defense
- Obligated
- $50,949
Award facts
- Opportunity
-
- HQ003425QE202 Solicitation number
- Contract value 100% obligated
- $50,949.13 Current and potential, with all options
- Completion date 97% complete
- Current and potential, with all options
- Contracting staff
- Funding agency
- Inspector General Department of Defense
- NAICS code
- 541519 Other Computer Related Services
- Set-aside
- Total Small Business
- Competition
- Full and Open Competition after exclusion of sources · 3 offers Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Alexandria, VA 22350, USA
Award details come from SAM.gov/FPDS.
About this award
The U.S. Defense Inspector General has awarded a delivery order valued at $50,949.13 to Regency Consulting Inc., a Native American-owned, HUBZone certified small disadvantaged business based in Sioux City, Iowa. This Total Small Business set-aside contract, issued under the Solutions for Enterprise Wide Procurement V (SEWP V) government-wide acquisition contract vehicle, calls for the delivery of Cisco Unified Contact Center Express (UCCX) service components. The deliverables comprise agent seat licenses, interactive voice response ports designated for self-service applications, supervisor licenses for management functions, and integrated reporting and analytics tools. The contract is performance-based with firm fixed price terms and will be performed in Alexandria, Virginia, with an ultimate completion date of November 2, 2026.
Regency Consulting Inc. brings extensive federal contracting experience to this engagement, having previously secured multiple IT infrastructure and telecommunications contracts across civilian and defense agencies. The company's portfolio includes significant indefinite delivery vehicles, including a $7.5 million blanket purchase agreement with the Department of the Interior's Bureau of Indian Affairs for student IT equipment and a $200,000 multiple-award BPA with the Indian Health Service. This Cisco UCCX delivery order represents a continuation of Regency Consulting's strategic positioning as a reliable provider of IT solutions and software services to federal agencies, leveraging its specialized small business certifications to compete for set-aside opportunities.
Description
The components of the cisco uccx service comprise agent seat licenses, IVR ports designated for self-service applications, supervisor licenses intended for management functions, and integrated reporting and analytics tools.
Quick answers
Who was awarded contract HQ003425FE353?
HQ003425FE353 was awarded to Regency Consulting Inc. by Washington Headquarters Service (Department of Defense) on November 3, 2025.
How much is contract HQ003425FE353 worth?
The government has obligated $50,949 on HQ003425FE353.
Which agency awarded contract HQ003425FE353?
Washington Headquarters Service (Department of Defense) awarded HQ003425FE353, with funding from Inspector General (Department of Defense).
Is contract HQ003425FE353 an order under another contract?
Yes. HQ003425FE353 is a delivery order under NNG15SD07B, a government wide acquisition contract (GWAC), on Solutions for Enterprise Wide Procurement V (SEWP V).
Was contract HQ003425FE353 competed?
The extent of competition for HQ003425FE353 was full and open competition after exclusion of sources. The government received 3 offers. It was set aside: Total Small Business.
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