Service now annual renewal

Ended Awarded Last action

Contract number
70CTD024FR0000075
Awardee
Awarding agency
Obligated
$9,331,519

Award facts

Contract value 100% obligated
$9,331,518.98 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Contracting staff
Set-aside
Total Small Business
Competition
Full and Open Competition after exclusion of sources · 1 offer Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Chandler, AZ 85226, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Close Out P00003 · Closeout $0
Funding Only Action P00002 · The purpose of this modification is to purchase licenses to deploy workflow and testing for professional services which are critical to supporting the agency… $55,633
Other Administrative Action P00001 $0
Original award $9,275,886

About this award

Immigration and Customs Enforcement (ICE) awarded a Delivery Order valued at $9.33M to Norseman Inc., doing business as Norseman Defense Technologies, for an annual renewal of ServiceNow software and related services. The award, announced on September 28, 2024, with an ultimate completion date of September 28, 2025, falls under the Solutions for Enterprise-Wide Procurement V (SEWP V) government-wide acquisition contract managed by NASA. This is a Firm Fixed Price delivery order designated as a total small business set-aside, with performance to be conducted in Chandler, Arizona. ServiceNow is a critical enterprise cloud platform used by federal agencies for IT service management, workflow automation, and IT operations, supporting ICE's operational efficiency and digital transformation initiatives.

Norseman Inc. is a Maryland-based small business IT solutions integrator with over 23 years of federal government contracting experience, specializing in comprehensive IT hardware, software, and infrastructure solutions. The company has extensive experience delivering enterprise software licenses and renewals across multiple federal agencies, including the Department of Defense and civilian sectors, through various government-wide acquisition contracts such as SEWP V, CIO-CS, and GSA Multiple Award Schedule programs. This ServiceNow renewal award reflects ICE's continued reliance on Norseman as a trusted technology partner and demonstrates the company's proven capability in managing critical software platforms that support federal mission operations.

Quick answers

Who was awarded contract 70CTD024FR0000075?

70CTD024FR0000075 was awarded to Norseman Inc. by Immigration and Customs Enforcement (Department of Homeland Security) on September 28, 2024.

How much is contract 70CTD024FR0000075 worth?

The government has obligated $9,331,519 on 70CTD024FR0000075.

Is contract 70CTD024FR0000075 an order under another contract?

Yes. 70CTD024FR0000075 is a delivery order under NNG15SC83B, a government wide acquisition contract (GWAC), on Solutions for Enterprise Wide Procurement V (SEWP V).

Was contract 70CTD024FR0000075 competed?

The extent of competition for 70CTD024FR0000075 was full and open competition after exclusion of sources. The government received 1 offer. It was set aside: Total Small Business.

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