Ccai pilot for contact center support division IRS

Active Awarded

Contract number
2032L226F00007
Awardee
Awarding agency
Obligated
$864,600

Award facts

Contract value 100% obligated
$864,600.00 Current and potential, with all options
Completion date 88% complete
Current and potential, with all options
Contracting staff
Funding agency
Departmental Offices Department of the Treasury
NAICS code
541519 Other Computer Related Services
PSC
7A21 It And Telecom - Business Application Software (Perpetual License Software)
Set-aside
Total Small Business
Competition
Full and Open Competition after exclusion of sources · 1 offer Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Lanham, MD 20706, USA

Award details come from SAM.gov/FPDS.

About this award

The Department of Treasury Departmental Offices issued a delivery order to FCN, Inc., a woman-owned small business, on December 5, 2025, under the Solutions for Enterprise Wide Procurement V (SEWP V) GWAC for contact center support pilot services to the Internal Revenue Service. The order carries a ceiling value of $864,600 and is set aside for total small business. Performance concludes by December 4, 2026.

SEWP V is a GSA-administered governmentwide GWAC covering IT products and services. Place of performance is Lanham, Maryland. This is a firm fixed price order under total small business set-aside. FCN, headquartered in Rockville, Maryland, competes predominantly as a prime contractor on SEWP V and other federal vehicles; the IRS represents its largest customer by award count at over 1,400 delivery orders valued at $2.76 billion.

Quick answers

Who was awarded contract 2032L226F00007?

2032L226F00007 was awarded to Fcn, Inc. by Internal Revenue Service (Department of the Treasury) on December 5, 2025.

How much is contract 2032L226F00007 worth?

The government has obligated $864,600 on 2032L226F00007.

Which agency awarded contract 2032L226F00007?

Internal Revenue Service (Department of the Treasury) awarded 2032L226F00007, with funding from Departmental Offices (Department of the Treasury).

Is contract 2032L226F00007 an order under another contract?

Yes. 2032L226F00007 is a delivery order under NNG15SC71B, a government wide acquisition contract (GWAC), on Solutions for Enterprise Wide Procurement V (SEWP V).

Was contract 2032L226F00007 competed?

The extent of competition for 2032L226F00007 was full and open competition after exclusion of sources. The government received 1 offer. It was set aside: Total Small Business.

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