Qualtrics software delivery order for voice of the customer (VOC) platform. Period of performance 7/9/2026 - 7/8/2027. Base period plus three 12-month option periods, and a 6-month option to extend…

Active Awarded Last action

Contract number
28321326FDX030035
Awardee
Awarding agency
Obligated
$1,397,448

Award facts

Opportunity
  • 28321326Q00000041 Solicitation number
Contract value 22% obligated
  • $1,397,447.77 Current, with exercised options
  • $6,295,122.34 Potential, with all options
Completion date 7% complete
  • Current, with exercised options
  • Potential, with all options
Contracting staff
Set-aside
No set-aside
Competition
Full and Open Competition · 3 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Reston, VA 20190, USA

Award details come from SAM.gov/FPDS.

About this award

The Social Security Administration issued a $6.295 million delivery order to Carahsoft Technology Corp on July 8, 2026, under Solutions for Enterprise Wide Procurement V (SEWP V) for a Qualtrics software Voice of the Customer (VOC) platform and customer feedback tool.

SEWP V is a GSA-administered government-wide acquisition contract for commercial software and IT solutions. Place of performance is Reston, VA. The order covers a one-year base period from July 9, 2026, through July 8, 2027, followed by three 12-month option periods and a six-month option to extend services, with an ultimate completion date of January 8, 2031. The order is priced on a firm fixed-price basis with no set-aside applied.

Description

Qualtrics software delivery order for voice of the customer (VOC) platform. Period of performance 7/9/2026 - 7/8/2027. Base period plus three 12-month option periods, and a 6-month option to extend services.

Quick answers

Who was awarded contract 28321326FDX030035?

28321326FDX030035 was awarded to Carahsoft Technology Corp by Social Security Administration on July 8, 2026.

How much is contract 28321326FDX030035 worth?

The government has obligated $1,397,448 on 28321326FDX030035. Its potential value, with all options, is $6,295,122.

Is contract 28321326FDX030035 an order under another contract?

Yes. 28321326FDX030035 is a delivery order under NNG15SC27B, a government wide acquisition contract (GWAC), on Solutions for Enterprise Wide Procurement V (SEWP V).

Was contract 28321326FDX030035 competed?

The extent of competition for 28321326FDX030035 was full and open competition. The government received 3 offers.

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