Btfa customer relationship management

Ended Awarded Last action

Contract number
140D0423F1265
Awardee
Awarding agency
Obligated
$5,891,092

Award facts

Contract value 97% obligated
  • $5,891,092.36 Current, with exercised options
  • $6,076,753.89 Potential, with all options
Completion date 100% complete
Current and potential, with all options
Funding agency
Executive Secretariat Department of the Interior
Set-aside
No set-aside
Competition
Full and Open Competition · 4 offers Multiple Award, Fair Opportunity
Pricing
Time and Materials
Place of performance
Fairfax, VA 22033, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Funding Only Action P00007 -$5,530
Funding Only Action P00006 -$2,208
Supplemental Agreement for work within scope P00005 $137,671
Supplemental Agreement for work within scope P00004 $0
Supplemental Agreement for work within scope P00003 $403,417
Exercise an Option P00002 $969,147
Other Administrative Action P00001 $0
Original award $4,388,594

About this award

CGI Federal Inc., a subsidiary of CGI Technologies and Solutions Inc., was awarded a delivery order valued at $6.08 million on September 26, 2023, to provide Business and Technology Foundation (BTFA) Customer Relationship Management and Foundation Cloud Hosting Services to the Executive Secretariat, a civilian agency within the federal government. The contract operates under the Foundation Cloud Hosting Services (FCHS) master Indefinite Delivery/Indefinite Quantity vehicle and is structured as a time-and-materials engagement with performance extending through September 29, 2025. The work is performed at CGI Federal's principal location in Fairfax, Virginia. This delivery order was not issued under any small business set-aside designation, reflecting CGI Federal's competitive positioning as a prime contractor for large-scale federal IT modernization initiatives.

CGI Federal has engaged multiple subcontractors to deliver contract services, with Carahsoft Technology Corp providing software and technology services across four subcontracts awarded between October 2023 and August 2025, Acumen Solutions Inc. (a Salesforce subsidiary) providing customer relationship management platform services and implementation support across two subcontracts, and Insight Global LLC providing staffing and equipment support. These subcontractors collectively support the delivery of cloud hosting infrastructure, systems integration, and CRM platform capabilities underlying the Executive Secretariat's digital transformation objectives. CGI Federal's established federal contract portfolio, including multi-billion-dollar indefinite delivery vehicles such as the $2 billion Foundation Cloud Hosting Services 2 contract with the Department of Interior and the $999.9 billion OASIS+ Unrestricted government-wide acquisition contract, demonstrates the company's substantial capabilities in delivering complex cloud and IT modernization services across federal civilian agencies.

Subawards

Subcontractor Amount Awarded
Carahsoft Technology Corp BTFA CUSTOMER RELATIONSHIP MANAGEMENT Services required in support of contract deliverables $1,298,744
Carahsoft Technology Corp BTFA CUSTOMER RELATIONSHIP MANAGEMENT Services required in support of contract deliverables $108,229
Carahsoft Technology Corp BTFA CUSTOMER RELATIONSHIP MANAGEMENT Software required in support of contract deliverables $99,290
Carahsoft Technology Corp BTFA CUSTOMER RELATIONSHIP MANAGEMENT Software required in support of contract deliverables $277,883
Carahsoft Technology Corp BTFA CUSTOMER RELATIONSHIP MANAGEMENT Software required in support of contract deliverables $509,876
Acumen Solutions, Inc. BTFA CUSTOMER RELATIONSHIP MANAGEMENT Services and software required in support of contract deliverables $71,527
Insight Global, LLC BTFA CUSTOMER RELATIONSHIP MANAGEMENT Equipment required in support of contract deliverables $125,020

Quick answers

Who was awarded contract 140D0423F1265?

140D0423F1265 was awarded to CGI Federal Inc. by Interior Business Center (Office of Policy Management and Budget) on September 26, 2023.

How much is contract 140D0423F1265 worth?

The government has obligated $5,891,092 on 140D0423F1265. Its potential value, with all options, is $6,076,754.

Which agency awarded contract 140D0423F1265?

Interior Business Center (Office of Policy Management and Budget) awarded 140D0423F1265, with funding from Executive Secretariat (Department of the Interior).

Is contract 140D0423F1265 an order under another contract?

Yes. 140D0423F1265 is a delivery order under IND13PC00021, an indefinite delivery contract, on Foundation Cloud Hosting Services.

Was contract 140D0423F1265 competed?

The extent of competition for 140D0423F1265 was full and open competition. The government received 4 offers.

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