Servicenow platform development and operations and support
Ended Awarded Last action
- Contract number
- 19AQMM18F4804
- Awardee
-
Incentive Technology Group LLC UEI CGTWKQ7DSVD7
- Awarding agency
-
Office of Acquisition Management
Department of State
- Obligated
- $44,178,606
Award facts
- Contract value 100% obligated
- $44,178,605.81 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Funding agency
- Bureau of Administration Department of State
- NAICS code
- 541512 Computer Systems Design Services
- PSC
- D308 It And Telecom- Programming
- Set-aside
- Total Small Business
- Competition
- Full and Open Competition after exclusion of sources · 2 offers Multiple Award, Fair Opportunity
- Pricing
- Labor Hours
- Place of performance
- Arlington, VA 22202, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Funding Only Action | -$12,872 | |
| Funding Only Action | $67,369 | |
| Funding Only Action | $0 | |
| Funding Only Action | -$3,131 | |
| Funding Only Action | $0 | |
| Funding Only Action | $1,624,527 | |
| Funding Only Action | $479,611 | |
| Funding Only Action | $222,105 | |
| Funding Only Action | $233,256 | |
| Funding Only Action | $1,231,768 | |
| Funding Only Action | $181,714 | |
| Funding Only Action | $140,207 | |
| Other Administrative Action | $0 | |
| Funding Only Action | $1,367,138 | |
| Funding Only Action | $0 | |
| Funding Only Action | $397,714 | |
| Funding Only Action | $30,165 | |
| Funding Only Action | $1,034,358 | |
| Funding Only Action | $850,192 | |
| Funding Only Action | $48,344 | |
| Funding Only Action | $376,548 | |
| Funding Only Action | $165,530 | |
| Exercise an Option | $211,918 | |
| Funding Only Action | $174,102 | |
| Funding Only Action | -$126,852 | |
| Funding Only Action | $41,150 | |
| Funding Only Action | $28,631 | |
| Funding Only Action | $1,806,804 | |
| Exercise an Option | $4,159,738 | |
| Funding Only Action | $427,197 | |
| Funding Only Action | $1,206,061 | |
| Funding Only Action | $1,106,050 | |
| Other Administrative Action | $0 | |
| Funding Only Action | $2,670,959 | |
| Exercise an Option | $984,159 | |
| Funding Only Action | $1,705,143 | |
| Funding Only Action | $1,083,923 | |
| Funding Only Action | $0 | |
| Funding Only Action | $486,210 | |
| Other Administrative Action | $1,311,191 | |
| Funding Only Action | $928,924 | |
| Funding Only Action | $661,976 | |
| Funding Only Action | $216,712 | |
| Exercise an Option | $147,170 | |
| Funding Only Action | $652,007 | |
| Funding Only Action | $1,594,425 | |
| Funding Only Action | $178,200 | |
| Funding Only Action | $0 | |
| Funding Only Action | $1,404,065 | |
| Funding Only Action | $319,303 |
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About this award
The Department of State (Bureau of Administration) issued a delivery order to Incentive Technology Group LLC under the Chief Information Officer – Solutions and Partners 3, Small Business (CIO-SP3 SB) GWAC for ServiceNow platform development, operations, and support, with a ceiling value of $44.2 million and an ultimate completion date of March 31, 2025.
This is a total small business set-aside, labor-hour delivery order. Place of performance is Arlington, VA. The CIO-SP3 SB is a GSA-managed small business GWAC supporting IT solutions across federal civilian agencies.
The order's Service Contract Inventory reporting shows actual government-invoiced labor from FY2021 through FY2025. Most recent fiscal year (FY2025) reflects 10.9 FTEs across 22,576 contractor hours at a blended derived rate of $136.57 per hour. Across the reported period, labor footprint contracted from 22.4 FTEs in FY2023 to 10.9 FTEs in FY2025, with pricing hovering near $140 per hour through FY2024 before declining slightly. FY2025 shows minimal subcontractor engagement, with all work performed by the prime.
Quick answers
Who was awarded contract 19AQMM18F4804?
19AQMM18F4804 was awarded to Incentive Technology Group LLC by Office of Acquisition Management (Department of State) on September 30, 2018.
How much is contract 19AQMM18F4804 worth?
The government has obligated $44,178,606 on 19AQMM18F4804.
Which agency awarded contract 19AQMM18F4804?
Office of Acquisition Management (Department of State) awarded 19AQMM18F4804, with funding from Bureau of Administration (Department of State).
Is contract 19AQMM18F4804 an order under another contract?
Yes. 19AQMM18F4804 is a delivery order under HHSN316201200134W, a government wide acquisition contract (GWAC), on Chief Information Officer - Solutions and Partners 3, Small Business (CIO-SP3 SB).
Was contract 19AQMM18F4804 competed?
The extent of competition for 19AQMM18F4804 was full and open competition after exclusion of sources. The government received 2 offers. It was set aside: Total Small Business.
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