Servicenow platform development and operations and support

Ended Awarded Last action

Contract number
19AQMM18F4804
Awardee
Awarding agency
Obligated
$44,178,606

Award facts

Contract value 100% obligated
$44,178,605.81 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Funding agency
Bureau of Administration Department of State
Set-aside
Total Small Business
Competition
Full and Open Competition after exclusion of sources · 2 offers Multiple Award, Fair Opportunity
Pricing
Labor Hours
Place of performance
Arlington, VA 22202, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Funding Only Action P00060 -$12,872
Funding Only Action P00059 · Incremental funding, compliance with federal anti-discrimination law $67,369
Funding Only Action P00058 · RE-alignment of funds $0
Funding Only Action P00057 · DE-obligation of funds -$3,131
Funding Only Action P00056 · Realignment of funds $0
Funding Only Action P00055 $1,624,527
Funding Only Action P00054 $479,611
Funding Only Action P00053 $222,105
Funding Only Action P00052 $233,256
Funding Only Action P00051 $1,231,768
Funding Only Action P00050 · Incremental funding for application development. $181,714
Funding Only Action P00049 · Incremental funding $140,207
Other Administrative Action P00048 · $.00 administrative change for IPP code $0
Funding Only Action P00047 · Funding plus ceiling increase and extension $1,367,138
Funding Only Action P00046 · Funding realignment $0
Funding Only Action P00045 · Incremental funding $397,714
Funding Only Action P00044 $30,165
Funding Only Action P00043 $1,034,358
Funding Only Action P00042 $850,192
Funding Only Action P00041 $48,344
Funding Only Action P00040 · Incremental funding w/ceiling increase $376,548
Funding Only Action P00039 · Incremental funding $165,530
Exercise an Option P00038 · Exercise 52.217-8 and incremental funding. POP now 3/31/2024 $211,918
Funding Only Action P00037 · DE-obligation of funds, RE-alignment of funds, and incremental funding $174,102
Funding Only Action P00036 · DE-obligation of funds -$126,852
Funding Only Action P00035 · Incremental funding - GTM $41,150
Funding Only Action P00034 · Incremental funding and change to key personnel $28,631
Funding Only Action P00033 · Incremental funding for option year 4 $1,806,804
Exercise an Option P00032 · Incremental funding for exercise and funding of option year 4 $4,159,738
Funding Only Action P00031 · Incremental funding for option year 3 $427,197
Funding Only Action P00030 · Contract ceiling increase plus incremental funding $1,206,061
Funding Only Action P00029 · Incremental funding to 6/30/22 $1,106,050
Other Administrative Action P00028 · Add clause 52.223-99, ensuring adequate covid-19 safety protocols for federal contractors (OCT 2021) (deviation). $0
Funding Only Action P00027 · Additional funding for option year 3 $2,670,959
Exercise an Option P00026 · Exercise option year 3 with funding $984,159
Funding Only Action P00025 · Incremental funding to september 29, 2021 $1,705,143
Funding Only Action P00024 · Incremental funding to june 30, 2021 $1,083,923
Funding Only Action P00023 · Fund RE-alignment $0
Funding Only Action P00020 $486,210
Other Administrative Action P00022 $1,311,191
Funding Only Action P00019 $928,924
Funding Only Action P00018 $661,976
Funding Only Action P00017 · Incremental funding $216,712
Exercise an Option P00016 · Exercise option year 2 with incremental funding $147,170
Funding Only Action P00015 $652,007
Funding Only Action P00014 · Incremental funding $1,594,425
Funding Only Action P00013 · Incremental funding and admin updates $178,200
Funding Only Action P00012 · RE-alignment and task order ceiling increase $0
Funding Only Action P00011 $1,404,065
Funding Only Action P00010 · Additional option year 1 incremental funding $319,303
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About this award

The Department of State (Bureau of Administration) issued a delivery order to Incentive Technology Group LLC under the Chief Information Officer – Solutions and Partners 3, Small Business (CIO-SP3 SB) GWAC for ServiceNow platform development, operations, and support, with a ceiling value of $44.2 million and an ultimate completion date of March 31, 2025.

This is a total small business set-aside, labor-hour delivery order. Place of performance is Arlington, VA. The CIO-SP3 SB is a GSA-managed small business GWAC supporting IT solutions across federal civilian agencies.

The order's Service Contract Inventory reporting shows actual government-invoiced labor from FY2021 through FY2025. Most recent fiscal year (FY2025) reflects 10.9 FTEs across 22,576 contractor hours at a blended derived rate of $136.57 per hour. Across the reported period, labor footprint contracted from 22.4 FTEs in FY2023 to 10.9 FTEs in FY2025, with pricing hovering near $140 per hour through FY2024 before declining slightly. FY2025 shows minimal subcontractor engagement, with all work performed by the prime.

Quick answers

Who was awarded contract 19AQMM18F4804?

19AQMM18F4804 was awarded to Incentive Technology Group LLC by Office of Acquisition Management (Department of State) on September 30, 2018.

How much is contract 19AQMM18F4804 worth?

The government has obligated $44,178,606 on 19AQMM18F4804.

Which agency awarded contract 19AQMM18F4804?

Office of Acquisition Management (Department of State) awarded 19AQMM18F4804, with funding from Bureau of Administration (Department of State).

Is contract 19AQMM18F4804 an order under another contract?

Yes. 19AQMM18F4804 is a delivery order under HHSN316201200134W, a government wide acquisition contract (GWAC), on Chief Information Officer - Solutions and Partners 3, Small Business (CIO-SP3 SB).

Was contract 19AQMM18F4804 competed?

The extent of competition for 19AQMM18F4804 was full and open competition after exclusion of sources. The government received 2 offers. It was set aside: Total Small Business.

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