OPM annuitant health benefit open season call center support services

Active Awarded Last action

Contract number
47QACA26F0241
Awardee
Awarding agency
Obligated
$4,766,557

Award facts

Opportunity
  • 47QACA26Q0268 Solicitation number
Contract value 20% obligated
  • $4,766,557.32 Current, with exercised options
  • $23,313,130.70 Potential, with all options
Completion date 8% complete
  • Current, with exercised options
  • Potential, with all options
Set-aside
No set-aside
Competition
Full and Open Competition · 2 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Washington, DC 20415, USA
Legislative mandates
  • Other statutory authority

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Other Administrative Action P00001 · OPM annuitant health benefit open season $0
Original award $4,766,557

About this award

The Office of Personnel Management issued a delivery order to Maximus Federal Services, Inc. on June 1, 2026, with a ceiling value of $23.3 million for annuitant health benefit open season call center support services through March 31, 2031.

The order is issued under the GSA Multiple Award Schedule. Place of performance is Washington, DC 20415. Maximus Federal Services is a for-profit federal prime contractor operating as a subsidiary of Maximus Inc., competing on a full-and-open basis without SBA set-aside designations. The company specializes in contact center operations and federal health program administration, with recent representative work including a $6.436 billion cost-plus-award-fee indefinite delivery contract with the Centers for Medicare and Medicaid Services for Medicare and Health Insurance Marketplace contact center operations through September 2031.

Subawards

Subcontractor Amount Awarded
United Systems Of Arkansas, Inc. OPM ANNUITANT HEALTH BENEFIT OPEN SEASON CALL CENTER SUPPORT SERVICES provide print and mail support $3,985,710
Teksystems, Inc. OPM ANNUITANT HEALTH BENEFIT OPEN SEASON CALL CENTER SUPPORT SERVICES provide QA testing support $64,000
ITM Marketing, Inc. OPM ANNUITANT HEALTH BENEFIT OPEN SEASON CALL CENTER SUPPORT SERVICES provide contact center support $1,132,000

Quick answers

Who was awarded contract 47QACA26F0241?

47QACA26F0241 was awarded to Maximus Federal Services, Inc. by Federal Acquisition Service (General Services Administration) on June 1, 2026.

How much is contract 47QACA26F0241 worth?

The government has obligated $4,766,557 on 47QACA26F0241. Its potential value, with all options, is $23,313,131.

Which agency awarded contract 47QACA26F0241?

Federal Acquisition Service (General Services Administration) awarded 47QACA26F0241, with funding from Office of Personnel Management.

Is contract 47QACA26F0241 an order under another contract?

Yes. 47QACA26F0241 is a delivery order under GS35F685GA, a federal supply schedule, on Multiple Award Schedule (MAS).

Was contract 47QACA26F0241 competed?

The extent of competition for 47QACA26F0241 was full and open competition. The government received 2 offers.

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