Wages and investments division economic impact payment (EIP) III live agent contact center covid-19
Ended Awarded Last action
- Contract number
- 2032H521F00353
- Awardee
-
Maximus Federal Services, Inc. UEI TREKW6J3QSF5 Part of Maximus Inc.
- Awarding agency
-
Internal Revenue Service
Department of the Treasury
- Obligated
- $72,427,927
Award facts
- Contract value 94% obligated
-
- $72,427,927.06 Current, with exercised options
- $76,651,053.92 Potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- NAICS code
- 561422 Telemarketing Bureaus and Other Contact Centers
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 1 offer Multiple Award, Fair Opportunity
- Pricing
- Labor Hours
- Place of performance
- Lanham-Seabrook, MD 20703, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Funding Only Action | -$12,098,269 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $20,792,492 | |
| Funding Only Action | $0 | |
| Exercise an Option | $3,187,655 | |
| Exercise an Option | $5,442,342 | |
| Exercise an Option | $6,136,756 | |
| Funding Only Action | $593,287 | |
| Exercise an Option | -$1,533,284 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $7,304,504 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $8,167,166 | |
| Exercise an Option | $3,224,006 | |
| Other Administrative Action | $0 | |
| Original award | $31,211,272 |
Show all 17
About this award
This is a $76,651,053.92 delivery order awarded to Maximus Federal Services, Inc. by the Internal Revenue Service (IRS) for the Wages and Investments Division Economic Impact Payment (EIP) III Live Agent Contact Center COVID-19 services. The contract is for labor hours and has no set-aside designation.
Maximus Federal Services, Inc. is a subsidiary of Maximus, Inc., a leading provider of government services and technology solutions. The contract supports the IRS's COVID-19 response efforts by providing contact center operations, including live agent support for the Economic Impact Payment program. This award is part of Maximus's broader portfolio of federal contracts, which includes several large Indefinite Delivery Vehicles and Blanket Purchase Agreements across agencies such as the Department of Veterans Affairs, Federal Emergency Management Agency, and Department of Education.
Quick answers
Who was awarded contract 2032H521F00353?
2032H521F00353 was awarded to Maximus Federal Services, Inc. by Internal Revenue Service (Department of the Treasury) on May 5, 2021.
How much is contract 2032H521F00353 worth?
The government has obligated $72,427,927 on 2032H521F00353. Its potential value, with all options, is $76,651,054.
Is contract 2032H521F00353 an order under another contract?
Yes. 2032H521F00353 is a delivery order under GS35F685GA, a federal supply schedule, on Multiple Award Schedule (MAS).
Was contract 2032H521F00353 competed?
The extent of competition for 2032H521F00353 was full and open competition. The government received 1 offer.
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