Renewal of interactive intelligence software. ACQ-21-1391

Ended Awarded Last action

Contract number
1333BJ21F00283008
Awardee
Awarding agency
Obligated
$1,879,192

Award facts

Contract value 100% obligated
$1,879,191.87 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Set-aside
No set-aside
Competition
Full and Open Competition · 1 offer Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Alexandria, VA 22314, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Funding Only Action P25007 $374,451
Exercise an Option P25006 · ECC interactive intelligence (genesys CX) $27,920
Supplemental Agreement for work within scope P25005 · Interactive intel-add salesforce licenses $43,164
Exercise an Option P24004 · Exercise option period 03 $424,749
Additional Work (new agreement, FAR part 6 applies) P24003 · ECC interactive intelligence licenses $129,015
Exercise an Option P23002 · Exercise option year 02 $323,427
Exercise an Option P22001 · OY1 - renewal of interactive intelligence software. $308,026
Original award $248,440

About this award

This is a renewal contract awarded by the U.S. Patent and Trademark Office (USPTO) to Systems Integration, Inc. (SII), a minority-owned small disadvantaged business, for the provision of interactive intelligence software. The contract, valued at $1,879,191.87, is a delivery order under the Multiple Award Schedule (MAS) contract vehicle. It has a period of performance through January 31, 2026. SII is a prime contractor that provides a range of IT services, including contact center operations, cloud-hosted telephony, and software support, to various federal agencies. The parent company of SII is Rimhub Holdings, Inc., which is also a minority-owned and self-certified small disadvantaged business. This contract does not have a set-aside designation.

Quick answers

Who was awarded contract 1333BJ21F00283008?

1333BJ21F00283008 was awarded to Systems Integration, Inc. by US Patent and Trademark Office (Department of Commerce) on June 1, 2021.

How much is contract 1333BJ21F00283008 worth?

The government has obligated $1,879,192 on 1333BJ21F00283008.

Is contract 1333BJ21F00283008 an order under another contract?

Yes. 1333BJ21F00283008 is a delivery order under GS35F295DA, a federal supply schedule, on Multiple Award Schedule (MAS).

Was contract 1333BJ21F00283008 competed?

The extent of competition for 1333BJ21F00283008 was full and open competition. The government received 1 offer.

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