Contact center enterprise infrastructure software and solutions

Active Awarded Last action

Contract number
205AE926F00062
Awardee
Awarding agency
Obligated
$18,736,424

Award facts

Opportunity
  • 205AE926Q00006 Solicitation number
Contract value 89% obligated
$21,019,926.92 Current and potential, with all options
Completion date 25% complete
Current and potential, with all options
NAICS code
541519 Other Computer Related Services
PSC
DE10 IT and Telecom - End User as a Service: Help Desk;Tier 1-2,Workspace,Print,Output,Productivity Tools
Set-aside
No set-aside
Competition
Full and Open Competition · 4 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Austin, TX 78701, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

About this award

The Internal Revenue Service issued a $21.02 million delivery order to Ttec Government Solutions LLC on August 4, 2026, under the GSA Multiple Award Schedule for contact center enterprise infrastructure software and solutions. The order carries a firm fixed price and runs through August 6, 2027.

Place of performance is Austin, TX 78701. The GSA MAS is a governmentwide multiple award schedule vehicle covering a broad range of IT services, software, and professional services across federal civilian and defense agencies.

Quick answers

Who was awarded contract 205AE926F00062?

205AE926F00062 was awarded to Ttec Government Solutions LLC by Internal Revenue Service (Department of the Treasury) on August 4, 2026.

How much is contract 205AE926F00062 worth?

The government has obligated $18,736,424 on 205AE926F00062. Its current value, with exercised options, is $21,019,927.

Is contract 205AE926F00062 an order under another contract?

Yes. 205AE926F00062 is a delivery order under GS35F151GA, a federal supply schedule, on Multiple Award Schedule (MAS).

Was contract 205AE926F00062 competed?

The extent of competition for 205AE926F00062 was full and open competition. The government received 4 offers.

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