Icomplaints executive dashboard software subscription, training and maintenance

Ended Awarded Last action

Contract number
GSH1416AA0208
Awardee
Awarding agency
Obligated
$139,014

Award facts

Opportunity
Contract value 63% obligated
  • $139,014.36 Current, with exercised options
  • $222,271.80 Potential, with all options
Completion date 100% complete
Current and potential, with all options
Funding agency
Office of the Administrator General Services Administration
NAICS code
511210 Software Publishers
Set-aside
No set-aside
Competition
Full and Open Competition · 1 offer Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Washington, DC 20405, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Funding Only Action PO007 · Modification to deobligate funding under clin 3001 for icomplaints executive dashboard annual support from option period 3. -$5,346
Exercise an Option PO006 · Modification to exercise option period 3 and to incorporate contractor's revised quote dated june 5, 2019 to reduce the number of licenses from 10 to 5 in… $20,142
Change Order PO005 · "" modification to add single-sign-on feature to icomplaints software. $14,029
Other Administrative Action AO004 · "" modification to document contractor's name change from micropact, INC. To micropact federal, LLC. (D.B.A. Micropact) and the conversion from a corporation to… $0
Exercise an Option PO003 · Modification to exercise option year 2 for icomplaints executive dashboard software and annual support and upgrade subscription (including no fear, QRM, efile… $32,004
Supplemental Agreement for work within scope PS002 · Modification o migrate icomplaints annual support and upgrade subscription (including no fear, QRM, efile modules) from the previous task order GSH1416AA0238. $23,362
Exercise an Option AO001 · "" modification to exercise option year 1 for icomplaints executive dashboard annual support and upgrade subscription. $5,138
Original award $49,685

About this award

This is a federal contract award to Tyler Federal, LLC, a subsidiary of Tyler Technologies Inc., for an ICOMPLAINTS Executive Dashboard software subscription, training, and maintenance. The contract, valued at $222,271.80, was awarded by the Office of the Administrator, a civilian federal agency, under the General Services Administration's IT Schedule 70 contract vehicle. The award is a firm fixed-price delivery order with a completion date of July 7, 2020. Tyler Federal, LLC is the prime contractor and there is no set-aside designation for this award. The software and services provided under this contract support case management, data analytics, human resources, and financial management functions for the agency.

Quick answers

Who was awarded contract GSH1416AA0208?

GSH1416AA0208 was awarded to Tyler Federal, LLC by Office of Administrative Services (General Services Administration) on August 1, 2016.

How much is contract GSH1416AA0208 worth?

The government has obligated $139,014 on GSH1416AA0208. Its potential value, with all options, is $222,272.

Which agency awarded contract GSH1416AA0208?

Office of Administrative Services (General Services Administration) awarded GSH1416AA0208, with funding from Office of the Administrator (General Services Administration).

Is contract GSH1416AA0208 an order under another contract?

Yes. GSH1416AA0208 is a delivery order under GS35F0240P, a federal supply schedule, on Information Technology Schedule 70 (IT-70).

Was contract GSH1416AA0208 competed?

The extent of competition for GSH1416AA0208 was full and open competition. The government received 1 offer.

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