Global employee assistance program (EAP) services. The objective of this contract is to provide professional employee assistance program services to professional clinical and non-clinical expertise as…

Ended Awarded Last action

Contract number
7200AA24M00004
Awardee
Awarding agency
Obligated
$3,995,739

Award facts

Contract value 11% obligated
  • $3,995,739.04 Current, with exercised options
  • $36,710,914.80 Potential, with all options
Completion date 100% complete
  • Current, with exercised options
  • Potential, with all options
Funding agency
Office of Human Capital and Talent Management Washington Independent Offices, US Agency for International Development
Set-aside
No set-aside
Competition
Full and Open Competition · 1 offer Multiple Award, Fair Opportunity
Pricing
Time and Materials
Place of performance
Washington, DC 20004, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Close Out P00009 · The purpose of this modification is DE-obligate $120,266.88 and closeout the contract. -$123,013
Legal Contract Cancellation P00008 · The purpose of this modification is to exercise the continuity of services clause. $0
Exercise an Option P00007 · The purpose of this modification is to issue a change order and $0
Funding Only Action P00006 · The purpose of this modification is to incrementally fund the $300,993
Funding Only Action P00005 $400,000
Funding Only Action P00004 · The purpose of this modification is to incrementally fund the task order. $478,000
Other Administrative Action P00003 · The purpose of this modification is to execute an administrative change. $0
Funding Only Action P00002 · The purpose of this modification is to incrementally fund the task order. $852,424
Other Administrative Action P00001 · The purpose of this modification is to execute administrative changes to the task order. $0
Original award $2,087,336

About this award

USAID's Office of Human Capital and Talent Management issued a delivery order to The Konterra Group LLC on December 22, 2023, for global Employee Assistance Program services, with a ceiling value of $36.7 million and an ultimate completion date of June 30, 2029, under the GSA Multiple Award Schedule.

The order provides comprehensive EAP services to USAID employees and family members (employee census of 10,827), including 24/7 live answer and emergency triage via toll-free telephone, email, and WhatsApp; up to 6 counseling sessions per issue per year delivered face-to-face or virtually; access to a credentialed global provider network of more than 83,000 affiliates; AWARE Mindfulness-based Stress Reduction programs; work-life consultation and referral support for dependent care, household services, and legal/financial services; wellness coaching; lactation support; and customizable multilingual website resources. Supplemental services for new parents include Lactation Support Level 3 and a New Parent Return to Work program. The order requires quarterly webinar delivery for USAID employees and family members.

Place of performance is Washington, DC. Work is priced on a Time and Materials basis. Workplace Options, LLC provides core EAP counseling services (60% of cases), while The Konterra Group delivers 40% of counseling cases. Parent Encouragement Program, Inc. furnishes parenting education and support services including subscriptions, Master Classes, and live webinars.

In FY2024, the order invoiced $2.5 million with 7.0 FTEs across 14,453 contractor hours at a derived government-paid rate of $175.71 per hour, with all hours self-performed by the prime.

Description

Global employee assistance program (EAP) services. The objective of this contract is to provide professional employee assistance program services to professional clinical and non-clinical expertise as well as outreach and training staff for USAID EMP

Subawards

Subcontractor Amount Awarded
Workplace Options, LLC THE PURPOSE OF THIS MODIFICATION IS TO INCREMENTALLY FUND THE TASK ORDER. Provide core EAP services to USAID employees and family members based on an employee… $352,352
Parent Encouragement Program, Inc. THE PURPOSE OF THIS MODIFICATION IS TO INCREMENTALLY FUND THE TASK ORDER. The purpose of this subcontract is the procurement of parenting education and… $192,846

Quick answers

Who was awarded contract 7200AA24M00004?

7200AA24M00004 was awarded to The Konterra Group LLC by Office of the Assistant Administrator (Bureau for Management) on December 22, 2023.

How much is contract 7200AA24M00004 worth?

The government has obligated $3,995,739 on 7200AA24M00004. Its potential value, with all options, is $36,710,915.

Which agency awarded contract 7200AA24M00004?

Office of the Assistant Administrator (Bureau for Management) awarded 7200AA24M00004, with funding from Office of Human Capital and Talent Management (Washington Independent Offices).

Is contract 7200AA24M00004 an order under another contract?

Yes. 7200AA24M00004 is a delivery order under GS10F0418Y, a federal supply schedule, on Multiple Award Schedule (MAS).

Was contract 7200AA24M00004 competed?

The extent of competition for 7200AA24M00004 was full and open competition. The government received 1 offer.

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