Enterprise cxmeasure, 2 enterprise segments (additional model survey and cxfeedback self-service tool) -2 satisfaction insight reviews -fedramp hosting -professional services migration to move up to 2…

Ended Awarded Last action

Contract number
1333LF22FNFFK0101
Awardee
Awarding agency
Obligated
$67,390

Award facts

Contract value 100% obligated
$67,390.00 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Contracting staff
Set-aside
No set-aside
Competition
Full and Open Competition · 1 offer Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Alpharetta, GA 30005, USA

Award details come from SAM.gov/FPDS.

About this award

The Department of Commerce National Oceanic and Atmospheric Administration (NOAA) awarded a $67,390.00 Firm Fixed Price Delivery Order contract to Verint Americas Inc., a subsidiary of Verint Systems Inc. The contract is for enterprise customer experience measurement and feedback services, including additional survey models, self-service tools, satisfaction reviews, and migration of the services to a FedRAMP-compliant hosting environment. The contract was awarded under Verint's existing Multiple Award Schedule (MAS) contract with the General Services Administration (GSA). No set-aside designation was used for this award. Verint Systems Inc. has previously served as a subcontractor to provide various customer engagement, quality assurance, and analytics services to federal agencies.

Description

Enterprise cxmeasure, 2 enterprise segments (additional model survey and cxfeedback self-service tool) -2 satisfaction insight reviews -fedramp hosting -professional services migration to move up to 2 model measures to the fedramp environment

Quick answers

Who was awarded contract 1333LF22FNFFK0101?

1333LF22FNFFK0101 was awarded to Verint Americas Inc. by National Oceanic and Atmospheric Administration (Department of Commerce) on September 20, 2022.

How much is contract 1333LF22FNFFK0101 worth?

The government has obligated $67,390 on 1333LF22FNFFK0101.

Is contract 1333LF22FNFFK0101 an order under another contract?

Yes. 1333LF22FNFFK0101 is a delivery order under GS10F0044W, a federal supply schedule, on Multiple Award Schedule (MAS).

Was contract 1333LF22FNFFK0101 competed?

The extent of competition for 1333LF22FNFFK0101 was full and open competition. The government received 1 offer.

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